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This topic has 6 replies, 4 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: RazSofer
    RazSofer
    Participant
    October 18, 2017 at 16:36

    Hey, I have removed the previous installation and I get an error trying to install the theme on my new hosting server.
    The purchase code is in the private content

    Please, contact administrator
    for this information.
    #175487 Copied
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 18, 2017 at 16:48

    Hello,

    I don’t see license in private content. You have 2 purchase codes. Which one do we need to check?

    Regards

    #175490 Copied
    Avatar: RazSofer
    RazSofer
    Participant
    October 18, 2017 at 18:46

    This one

    Please, contact administrator
    for this information.
    #175502 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2017 at 09:32

    Hello,

    Please try to activate theme now.

    Regards

    #175543 Copied
    Avatar: 1b9670723429
    1b9670723429
    Participant
    October 19, 2017 at 14:34

    I have a similar problem. What the *****????

    ====SOLVED====

    Please, contact administrator
    for this information.
    #175575 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 08:57

    Hello, @1b9670723429,

    Feel free to ask if you have any other questions.
    Please note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

    Regards

    #175606 Copied
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