I can not change the order status within the woocommerce order page

This topic has 6 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: dsarnari
    dsarnari
    Participant
    October 18, 2017 at 17:10

    Hello,

    I can not change the order status within the order page.
    Look here: https://prnt.sc/gz09st
    I tried to disable all plugins but the problem is not resolved.
    If, however, another standard theme is active, the problem is solved
    Can you help me?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2017 at 09:11

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: dsarnari
    dsarnari
    Participant
    October 19, 2017 at 10:33

    Hello!

    Sure! I send you wp admin access login in private content.

    Thanks!!

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2017 at 11:01

    Hello,

    I do not see the problem http://prntscr.com/gzasem Please clear cache and check.

    Regards

    Avatar: dsarnari
    dsarnari
    Participant
    October 19, 2017 at 11:11

    you are definitely right! I did not think about the cache.

    I’m so sorry for the trouble and thanks for the help!!

    Thanks!

    Demis

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2017 at 12:02

    Hello,

    You’re welcome!

    Regards

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The issue related to '‘I can not change the order status within the woocommerce order page’' has been successfully resolved, and the topic is now closed for further responses

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