Hello,
Unfortunately, it is not possible.
Regards
Hello,
Unfortunately, it is not possible.
Regards
Hello,
Sorry for the inconvenience.
Please provide wp-admin and FTP access in Private Content.
Regards
Hello,
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Hello,
Sorry for the delay.
Where exactly do you see the problem? Please try to clear all cache and then check. Could you please provide a screenshot?
Regards
Hello, @jaswinders,
Please try to activate theme now.
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
You’re welcome!
Regards
Hello,
It is not possible to change the color only when an item is added to the cart.
Regards
Hello,
Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.
Regards
Hello, @TutakJJ,
Yes, may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Hello,
Sorry for the delay in answering.
As I said before, you need to update the theme and all required plugins.
Regards
Hello,
I am glad that you sorted out.
Regards
Hello,
When I disabled all 3rd-party plugins, your problem with fonts was solved http://prntscr.com/gzuexp
Now I’ve activated them back. You can deactivate plugins one by one to find the needed plugin.
Regards
Hello, @scorleo,
I’ve sent plugin that we use to create this menu to your email. Upload extracted plugin folder into wp-content/plugins/ and activate the plugin in your admin panel. Then you need to edit scripts.js file in wp-content/plugins/et-menu-image/assets/js folder and set appropriate name and id of menu item http://prntscr.com/gztr88, then upload images in wp-content/plugins/et-menu-image/assets/images. Names of the images should consist of the name of the main menu item and the id of the submenu item.
Feel free to ask if you have any questions.
Regards
Hello,
I do not see the problem on your site. Please try to clear cache and then check.
Regards
Hello,
You need to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk.
Don’t forget to create backup of your files and database before starting update process!
Regards
Hello,
Wp-admin credentials are incorrect. Please check them.
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please refer to Visual composer documentation and support forum, this situation does not depend on the theme, sorry.
Also, you need to update http://prntscr.com/gzp4cw To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
Regards
Hello,
Export your sliders before the update and update the plugin via FTP (connect to your server using FTP and copy extracted plugins folders into wp-content/plugins/).
Regards
Hello,
You’re welcome! 🙂
Regards
Hello,
The color you may change in Theme Options > General > Header Settings > Header text color > White.
Thanks to your question, we were able to find a bug in the current theme version, that will be fixed in next theme version, until that, please set White color scheme and use this code in Theme Options > Styling > Custom css as a temporary solution:
.header-vertical2.header-color-white .hamburger-icon span:before,
.header-vertical2.header-color-white .hamburger-icon span:after,
.header-vertical2.header-color-white .hamburger-icon span {
background-color: #fff;
}
.header-center3.vertical-mod.header-color-white .navbar-header .et-wishlist-widget i,
.header-center3.vertical-mod.header-color-white .navbar-header .shopping-cart-widget .cart-summ .shop-text,
.header-center3.vertical-mod.header-color-white .navbar-header .header-search .search-btn {
color: #fff;
}
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-2 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-3 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-4 .cart-bag:before {
color: #fff !important;
}
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag {
border-color: #fff !important;;
}
Regards
Hello, @ITTilt,
Thank you for the explanation.
Additional customization questions are outside the scope of our support.
But in this case, https://www.8theme.com/topic/category-sub-category-wont-hide/ – topic can be useful.
Regards
Hello, @1b9670723429,
Feel free to ask if you have any other questions.
Please note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Hello,
Do you use any cache on your server, CloudFlare or any other? At first clear cache.
We do not have any problem with checkout on our test site, so very likely the problem relates to some of your 3-rd party plugins that you use, sorry but we do not provide support for 3-rd party plugins as it is out of our support scope.
Regards
Hello,
At first, create backup of your files and database before starting update process. Also export theme settings in Theme Options > Import/Export > Options > Export Options to be able to restore your site to previous state if something goes wrong.
Then follow our documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade and update theme through FTP.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/ to avoid problems with old files.
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Feel free to ask if you have any questions.
Regards
Hello,
Which exactly fonts do you want to off? As a rule, fonts which use in our theme do not have a great effect on the speed.
You may test your page with following tool: https://gtmetrix.com/ and follow their suggestions about speed optimization.
Please read this articles to increase page speed:
http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
https://www.mvestormedia.com/leverage-browser-caching-w3-total-cache/
http://technumero.com/internet/how-to-leverage-browser-caching-wordpress/3213
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.sparringmind.com/speed-up-wordpress/
Regards