Hello,

At first, you need to update theme to 3.2 version that is compatible with latest woocommerce version –
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

Regards

Hello,

Unfortunately, there is a compatibility conflict with WooCommerce Additional Variation Images plugin, you may try to disable the plugin and check the gallery. Woopress theme and the plugin use different carousel types that can’t work together. A fix for it requests a lot of additional customization in files. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
You can either contact plugin author to get help or contact WPKraken team to make customization of theme files.

Regards

Hello,

You’re welcome!
Try to clear all cache.

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Hello,

I’ve sent style.css file to your email. Please check and replace the file in theme folder.

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I’ve added http://prntscr.com/h0yrdj > http://prntscr.com/h0yrj0 and changed http://prntscr.com/h0yrt1 > http://prntscr.com/h0yry1

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Hello,

We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
General site speed depends on many factors. Below you’ll find main of them

1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.

3) Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin

4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

In case you need professional help with site optimization you may contact wpkraken team because that is outside the scope of our support.

Regards

Hello,

You’re welcome!

Regards

Hello,

Please provide wp-admin access in Private Content.

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Hello,

Could you please provide wp-admin access in Private Content?

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I’ve set http://prntscr.com/h0vm7x Please check http://prntscr.com/h0vmap
Also, I re-uploaded image http://prntscr.com/h0vp1g http://prntscr.com/h0vpap > http://prntscr.com/h0vpkx

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Hello,

Go to Appearance > Themes > http://prntscr.com/h0ujzx

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Hello,

You’re welcome!

Regards

Hello,

Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Regards

Hello,

Image settings you may set in – http://prntscr.com/h0trkl

Regards

Hello,

Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check. Let us know result.
Could you please provide wp-admin access in Private Content?

Regards