Hello,

Please refer to Visual composer documentation and support forum, this situation does not depend on the theme, sorry.
Also, you need to update http://prntscr.com/gzp4cw To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.

Regards

Hello,

Export your sliders before the update and update the plugin via FTP (connect to your server using FTP and copy extracted plugins folders into wp-content/plugins/).

Regards

Hello,

The color you may change in Theme Options > General > Header Settings > Header text color > White.
Thanks to your question, we were able to find a bug in the current theme version, that will be fixed in next theme version, until that, please set White color scheme and use this code in Theme Options > Styling > Custom css as a temporary solution:

.header-vertical2.header-color-white .hamburger-icon span:before, 
.header-vertical2.header-color-white .hamburger-icon span:after,
.header-vertical2.header-color-white .hamburger-icon span {
    background-color: #fff;
}
.header-center3.vertical-mod.header-color-white .navbar-header .et-wishlist-widget i, 
.header-center3.vertical-mod.header-color-white .navbar-header .shopping-cart-widget .cart-summ .shop-text,
.header-center3.vertical-mod.header-color-white .navbar-header .header-search .search-btn {
    color: #fff;
}
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-2 .cart-bag:before, 
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-3 .cart-bag:before, 
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-4 .cart-bag:before {
    color: #fff !important;
}
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag {
    border-color: #fff !important;;
}

Regards

Hello, @1b9670723429,

Feel free to ask if you have any other questions.
Please note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

Hello,

At first, create backup of your files and database before starting update process. Also export theme settings in Theme Options > Import/Export > Options > Export Options to be able to restore your site to previous state if something goes wrong.
Then follow our documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade and update theme through FTP.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/ to avoid problems with old files.
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Feel free to ask if you have any questions.

Regards

Hello,

Please go to Loco translate > Themes > ROYAL – 8theme WordPress theme > Portuguese > find and translate needed strings https://prnt.sc/gznxoi > save changes and check your site.

Regards

Hello,

Please update the theme and all required plugins and then check the problem, if it won’t be solved, provide wp-admin and FTP access in Private Content.

Regards

Hello,

Demo images are not imported with demo content.
Our demo products, posts and projects include placeholders which you replace when create real site. Besides if you check theme documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade you’ll see the following notice Important: Images you get after demo content import can neither be used on a live site, nor redistributed. If you want to find out where images came from to buy the license use image search engine https://www.tineye.com/
We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error. As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.

How to create menu read in our doc – https://www.8theme.com/demo/docs/classico/#menu
Feel free to ask if you have any other questions.

Regards

Hello,

You’re welcome!
I am not sure what exactly you did wrong. We simply made these changes http://prntscr.com/gzdtrh.

Regards

Hello,

What device do you use? I’ve checked your site on Samsung mobile and do not see the problem. However, row background settings relate to VC settings, so refer to the plugin documentation https://vc.wpbakery.com/video-academy/full-height-row-and-video-background/ https://docs.brainstormforce.com/video-background-not-running-on-mobile-devices-2/

Regards

Hello,

Please try to activate theme now.

Regards

Hello,

You’re welcome!

Regards

You’re welcome!

Regards

Hello,

You’re welcome!

Regards

Hello,

Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Sorry, we don’t provide support for 3rd-party plugins.

Regards