Hello,

Please check the situation with default WC theme – Storefront. If unavailable variations are showing up only with our theme activated on your site, please provide temporary wp-admin and FTP access in Private Content.

Regards

Hello,

We can create such product for you, simply provide temporary wp-admin access in Private Content.

Regards

Hello,

Please update the royal theme to latest version (4.1). Currently on your site using 4.0 version.

Regards

Hello,

You’re welcome!
Please see screenshot – http://prntscr.com/ijuriw
Feel free to ask if you have any other questions.

Regards

Hello,

Delete or change this your custom css code:
https://prnt.sc/ijunqk https://prnt.sc/ijunx2

Regards

Hello,

Please try to re-save permalinks settings and check if the problem with the page 2 will be solved.
Also, check our documentation one more time http://prntscr.com/ijukfs https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

Hello,

If you click on re-load page after resizing the problem will be solved. Such problems are better to test on real devices.

Regards

Hello,

Is your problem solved http://prntscr.com/iju1d6 ?

Regards

Hello,

Have you sorted out? If not, please describe the desired result in more details.
Thanks in advance.

Regards

Hello, @Rodrigo

Please clear cache and check now.
We’ve renamed woopress-child/woocommerce/single-product/product-thumbnails.php file. Please check if all works fine, you may delete the file.

Regards

Hello,

Please activate our theme and provide temporary wp-admin access, then I will be able to import the slider on your site.
Here you can find slider revolution documentation – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Regards

Hello,

Likely you just need to synchronize translation files.
Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for classsico theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

To translate “categories” in sidebar, you need to add category widget in Appearance > Widgets > Shop Sidebar > and write title on your language http://prntscr.com/ijt92m

Regards

Hello,

Please find this code in custom css http://prntscr.com/ijt52z and change to:

.products-grid .product .add_to_cart_button, .product-slide .etheme_add_to_cart_button {
    white-space: pre-wrap;
    border-width: 1px;
}

Regards

Hello,

Please read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade, also make sure that all your plugins are updated https://www.8theme.com/download-plugins/.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

Hello,

Please add this code in Theme Options > Custom css > Custom css for mobile:

.products-grid .product {
    width: 50% !important;
}
.products-grid .product .button.addtocartbutton {
    padding-right: 0px;
    padding-left: 0;
    width: 75%;
}

Regards