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Viewing 30 posts - 57,841 through 57,870 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:44

    Hello,

    For example here https://www.8theme.com/demo/xstore/bike/shop/ http://prntscr.com/ijvc1j Also, I would recommend you to use https://tinypng.com/ to optimize images.
    If you want to change breadcrumbs image go to Theme Options > General > Breadcrumbs > http://prntscr.com/cjprj5 You may use different breadcrumbs images for simple pages, just upload Featured image for your page. It does not work for Shop and Blog pages because these pages are special pages. They use breadcrumbs image from Global settings.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:37

    Hello,

    Please check the situation with default WC theme – Storefront. If unavailable variations are showing up only with our theme activated on your site, please provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:32

    Hello, @Blackbeard

    Have you sorted out? http://prntscr.com/ijv6pe

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:28

    Hello,

    We can create such product for you, simply provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:16

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:15

    Hello,

    Please update the royal theme to latest version (4.1). Currently on your site using 4.0 version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:06

    Please change the previous code to this one:

    .products-grid .product-content-image {
        width: auto;
        height: auto;
    }
    .products-grid .product {
        width: 50% !important;
    }
    .products-grid .product-title {
        margin-bottom: 10px !important;
        height: auto !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:00

    Hello,

    You’re welcome!
    Please see screenshot – http://prntscr.com/ijuriw
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:57
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:53

    Hello,

    Delete or change this your custom css code:
    https://prnt.sc/ijunqk https://prnt.sc/ijunx2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:49

    Hello,

    I am glad that the problem was solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:46

    Hello,

    Please try to re-save permalinks settings and check if the problem with the page 2 will be solved.
    Also, check our documentation one more time http://prntscr.com/ijukfs https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:39

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:37

    Hello,

    If you click on re-load page after resizing the problem will be solved. Such problems are better to test on real devices.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:10

    Hello,

    Please add this css code in Theme Options > Styling > Custom css:

    .top-bar .fb_iframe_widget span {
        height: 40px !important;
    }
    .top-bar #facebook span {
        color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:06

    Hello,

    Is your problem solved http://prntscr.com/iju1d6 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 10:02

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css > Custom CSS for desktop:

    .header-wrapper.header-advanced header > .container .container-wrapper {
        padding-top: 60px;
        padding-bottom: 60px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:53

    Hello,

    Have you sorted out? If not, please describe the desired result in more details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:49

    Hello,

    Please check the Home page now.
    + We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:31

    Hello, @Rodrigo

    Please clear cache and check now.
    We’ve renamed woopress-child/woocommerce/single-product/product-thumbnails.php file. Please check if all works fine, you may delete the file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:28

    Hello,

    About the footer, likely you need to re-add widgets in Appearance > Widgets.
    About other problems we need to see them, to be able to help. So please update theme and provide us with wp-admin and FTP access.
    Did you edit .php file of header in child theme?
    You need to create an empty dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:08

    Hello,

    Please activate our theme and provide temporary wp-admin access, then I will be able to import the slider on your site.
    Here you can find slider revolution documentation – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:05

    Hello,

    You’re welcome!
    Unfortunately, I can’t open your site. Please make sure that you selected footer static block in Appearance > Widgets > Footer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:03

    Hello,

    Likely you just need to synchronize translation files.
    Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for classsico theme).
    Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
    Also, don’t forget to backup all the files before any update.

    To translate “categories” in sidebar, you need to add category widget in Appearance > Widgets > Shop Sidebar > and write title on your language http://prntscr.com/ijt92m

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:59

    Hello,

    Add “8theme – Twitter Feed” in Footer widget area or the twitter element into footer static block.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:52

    Hello,

    Please find this code in custom css http://prntscr.com/ijt52z and change to:

    .products-grid .product .add_to_cart_button, .product-slide .etheme_add_to_cart_button {
        white-space: pre-wrap;
        border-width: 1px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:44

    Hello,

    This requests additional customization in file (royal/framework/theme-functions.php
    et_get_search_result et_search_get_result). Sorry, but customizations are not covered under our Support Policy.
    If you need help with additional customization contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:42

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade, also make sure that all your plugins are updated https://www.8theme.com/download-plugins/.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:40

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .st-menu {
        left:  0;
    }
    .mobile-nav li a, .mobile-nav .links li a {
        text-align:  right;
    }
    .mobile-nav .links li.login-link {
        margin:  0;
    }
    .rtl .mobile-nav-heading {
        padding: 15px 10px 15px 30px;
    }

    If the problem won’t be solved, please provide screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:39

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 50% !important;
    }
    .products-grid .product .button.addtocartbutton {
        padding-right: 0px;
        padding-left: 0;
        width: 75%;
    }

    Regards

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    Viewing 57,870 results - 57,841 through 57,870 (of 68,223 total)
Viewing 30 posts - 57,841 through 57,870 (of 68,223 total)
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