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Viewing 30 posts - 57,871 through 57,900 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:05

    Hello,

    You’re welcome!
    Unfortunately, I can’t open your site. Please make sure that you selected footer static block in Appearance > Widgets > Footer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 09:03

    Hello,

    Likely you just need to synchronize translation files.
    Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for classsico theme).
    Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
    Also, don’t forget to backup all the files before any update.

    To translate “categories” in sidebar, you need to add category widget in Appearance > Widgets > Shop Sidebar > and write title on your language http://prntscr.com/ijt92m

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:59

    Hello,

    Add “8theme – Twitter Feed” in Footer widget area or the twitter element into footer static block.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:52

    Hello,

    Please find this code in custom css http://prntscr.com/ijt52z and change to:

    .products-grid .product .add_to_cart_button, .product-slide .etheme_add_to_cart_button {
        white-space: pre-wrap;
        border-width: 1px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:44

    Hello,

    This requests additional customization in file (royal/framework/theme-functions.php
    et_get_search_result et_search_get_result). Sorry, but customizations are not covered under our Support Policy.
    If you need help with additional customization contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:42

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade, also make sure that all your plugins are updated https://www.8theme.com/download-plugins/.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:40

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .st-menu {
        left:  0;
    }
    .mobile-nav li a, .mobile-nav .links li a {
        text-align:  right;
    }
    .mobile-nav .links li.login-link {
        margin:  0;
    }
    .rtl .mobile-nav-heading {
        padding: 15px 10px 15px 30px;
    }

    If the problem won’t be solved, please provide screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:39

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 50% !important;
    }
    .products-grid .product .button.addtocartbutton {
        padding-right: 0px;
        padding-left: 0;
        width: 75%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:32

    Hello,

    Please add this code in Theme Options > Custom css:

    .single-product .productCarousel .footer-product .show-quickly, .single-product .productCarousel .footer-product .yith-wcwl-add-button a.add_to_wishlist {
        font-size: 11px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:29

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:28

    Hello,

    Did you delete, before theme update, “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:20

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:19

    Hello,

    You may use custom css code to do this. Please provide screenshots for better understanding color of which elements do you want to change. You may use such screenshot maker as Lightshot and provide screenshot link in Private content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:09

    Hello,

    You may disable WooCommerce Infinite Scroll and Ajax Pagination plugin, but if you want to use it, make sure that you set correct settings https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:07

    Hello,

    Please describe the problem in more details and provide some screenshots for better understanding. You may use such screenshot maker as Lightshot and provide screenshot link in Private content area. Also, provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:04

    Hello,

    Please make sure that Custom Metaboxes and Fields for WordPress plugin is activated on your site.
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 08:01

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Please provide us with your website URL and temporary wp-admin access in Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 07:59

    Hello,

    Customize > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 07:56

    Hello,

    Here you can find “XStore XML files” – https://www.8theme.com/download-plugins/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:43

    Hello,

    
    .home .categories-menu-element.product-categories.with-accordion {
        border: 2px solid #f3b714;
        margin-right: 10px;
        margin-bottom: 20px;
        margin-left: 0px;
    }
    .home .categories-menu-element.product-categories > li > a {
        padding-left: 20px !important;
    }
    .home .categories-menu-element.product-categories.with-accordion h2 {
        text-align:  center;
        border: 2px solid #f3b714;
        background-color: #f3b714;
        color:  white;
        font-size: 20px;
        padding: 10px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:35

    Please change this code in Custom css http://prntscr.com/iisqav
    to
    .mobile-nav-heading, .et-mobile-menu li a, .mobile-nav .links li a{color: #fff !important;}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:19

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:17

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:13

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:05

    Did you clear cache? http://prntscr.com/iisbzw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:00

    Provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 17:00

    Provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 16:42

    Simply add the code on the bottom of code in “Custom css for mobile” field.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 16:23

    Hello,

    Files from framework folder you can’t simply copy into child theme and change.
    Please describe in details what exactly file and function do you want to edit.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 16:12

    You may use this code in Theme Options > Custom css > Custom css for mobile:

    .products-grid .product .add_to_cart_button {
        white-space: pre-wrap;
        border-width:  1px;
    }
    .product-content-image .label-product {
        display:  block;
    }
    .label-product > div {
        font-size: 6px !important;
        top: 3px;
        border: 1px solid rgba(22, 19, 19, 0.9);
        background-color: #f6f2f2ab;
        color: rgba(22, 19, 19, 0.9);
        width: 51px;
        height: 52px;
    }
    
    .type-label-1 {
        right: 0px;
    }
    .type-label-2 {
        left: 0;
    }
    .type-label-1 .new, .type-label-2 .sale {
        margin-top: 16px;
        font-size: 11px;
        font-weight: 600;
    }

    Regards

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    Viewing 57,900 results - 57,871 through 57,900 (of 68,231 total)
Viewing 30 posts - 57,871 through 57,900 (of 68,231 total)
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