Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
We didn’t develop rtl support for the royal theme and you can check on themeforest site that we didn’t mention rtl support in the theme description. Only basic styles are included in the template to make customers’ work easier who decided to customize the theme additionally according to their language.
I can offer you XStore theme, if you decide to buy XStore we’ll be able to give you refund for the Royal theme. Your content of pages won’t be lost after change theme, but styles of site and pages will be changed because Xstore is another theme with own layouts and options. Here you may find demo rtl xstore version – https://www.8theme.com/demo/xstore/translation/ar/
Regards
Hello, @khoavo
Please provide us with temporary wp-admin and FTP access in Private Content we will try to update the theme and fix issues that you described. It will take up 20 min. If some problem can’t be fixed in this time, we will ask you to create a staging site, where we will be able to explore problem deeply.
Regards
Please check one more time http://prntscr.com/ijz3cn
Regards
Hello,
1. Please try to disable all 3-rd party plugins and then check the fixed header or please provide me full access, because now I can’t check plugins that using on your site.
2. Thanks for the notice. We will fix this in next theme update, that will be released within 1-2 days.
Regards
You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Hello,
To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”, https://prnt.sc/ijynmo > https://prnt.sc/ijyo09
Regards
Hello,
Please check now https://prnt.sc/ijyk9k > https://prnt.sc/ijyja3 read more – https://developers.facebook.com/docs/plugins/like-button
Regards
Hello,
The wp-admin credentials are incorrect. Please check them.
Regards
Hello,
The problem is that Visual Composer media grid doesn’t work inside elements like tabs or accordion. That’s why we suggest you use standard WordPress gallery for your images. You can add it via Text block -> Add Media -> Create gallery.
Regards
Hello,
If you need help you can contact us in different ways: forum (content that will be added in Private Content area is visible for you and the support staff only), support chat (Theme Options > General > Layout > Support chat > On), contact form https://www.8theme.com/contact-us/
Feel free to ask if you have any other questions.
Regards
Hello,
Please, be as specific as possible and describe the desired result.
Could you please provide temporary wp-admin access in Private Content?
Regards
Hello,
Please, open xstore/framework/theme-functions.php file and edit 166 line https://prnt.sc/ijy172 > http://prntscr.com/ijy1sr then the padding from Theme Options should work fine.
Regards
Hello,
Please provide temporary wp-admin access in Private Content so we can take a closer look.
Regards
My pleasure 🙂
Regards
Hello,
Please add this code in Custom CSS for desktop:
.banner.valign-middle .banner-content h2 {
font-size: 20px !important;
}
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
Could you please provide temporary wp-admin access in Private Content?
Regards
Hello,
Sorry, but I can’t see the problem.
It would be hugely helpful to us if you are able to indicate any steps taken up until the issue occurred. We may need to be able to recreate your issue on our end, and having this information would help with that. Please, be as specific as possible.
What version of theme and WC do you use on site?
Regards
Hello,
Check the plugin settings http://documentation.laborator.co/item/like-2-discount/installing-and-configuring-plugin/ And make sure that you use the latest version 1.4 of the plugin https://www.8theme.com/download-plugins/
Regards
Hello,
Please change the previous code to:
html#facebook body.plugin {
color: #fff;
}
.top-bar .fb_iframe_widget span {
height: 40px !important;
}
then clear cache and check.
Regards
Ok. I do not see the problem http://prntscr.com/ijx3eg Please clear cache and then check.
Regards
Hello,
Please provide link to page with the problem and temporary wp-admin access.
Regards
Hello,
Could you please provide temporary wp-admin access in Private Content?
Regards
Hello,
I would recommend you to create footer as static block, then you will be able to edit content of it using VC.
Feel free to ask if you have any other questions.
Regards
Hello,
Could you please provide temporary wp-admin access in Private Content?
Regards
Hello,
If you use [8theme] Product categories element you may change Style of categories displaying in the element settings. Also, here you may find examples of Grid products categories displaying – http://massive.mpcthemes.net/grid-products-categories/
Regards
You’re welcome!
Have a nice day.
Regards
You’re welcome!
Have a nice day.
Regards