Have you sorted out? If not, please describe the desired result in more details.
Thanks in advance.
Regards
Rose Tyler
Support staff
February 26, 2018 at 09:49
Hello,
Please check the Home page now.
+ We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Rose Tyler
Support staff
February 26, 2018 at 09:31
Hello, @Rodrigo
Please clear cache and check now.
We’ve renamed woopress-child/woocommerce/single-product/product-thumbnails.php file. Please check if all works fine, you may delete the file.
Regards
Rose Tyler
Support staff
February 26, 2018 at 09:28
Hello,
About the footer, likely you need to re-add widgets in Appearance > Widgets.
About other problems we need to see them, to be able to help. So please update theme and provide us with wp-admin and FTP access.
Did you edit .php file of header in child theme?
You need to create an empty dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.
You’re welcome!
Unfortunately, I can’t open your site. Please make sure that you selected footer static block in Appearance > Widgets > Footer.
Regards
Rose Tyler
Support staff
February 26, 2018 at 09:03
Hello,
Likely you just need to synchronize translation files.
Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for classsico theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
To translate “categories” in sidebar, you need to add category widget in Appearance > Widgets > Shop Sidebar > and write title on your language http://prntscr.com/ijt92m
Regards
Rose Tyler
Support staff
February 26, 2018 at 08:59
Hello,
Add “8theme – Twitter Feed” in Footer widget area or the twitter element into footer static block.
Feel free to ask if you have any other questions.
This requests additional customization in file (royal/framework/theme-functions.php et_get_search_resultet_search_get_result). Sorry, but customizations are not covered under our Support Policy.
If you need help with additional customization contact WP-Kraken team.
Regards
Rose Tyler
Support staff
February 26, 2018 at 08:42
Hello,
Please read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade, also make sure that all your plugins are updated https://www.8theme.com/download-plugins/.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards
Rose Tyler
Support staff
February 26, 2018 at 08:40
Hello,
Please add this code in Theme Options > Custom css > Custom css for mobile:
.st-menu {
left: 0;
}
.mobile-nav li a, .mobile-nav .links li a {
text-align: right;
}
.mobile-nav .links li.login-link {
margin: 0;
}
.rtl .mobile-nav-heading {
padding: 15px 10px 15px 30px;
}
If the problem won’t be solved, please provide screenshot for better understanding.
Regards
Rose Tyler
Support staff
February 26, 2018 at 08:39
Hello,
Please add this code in Theme Options > Custom css > Custom css for mobile:
