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Viewing 30 posts - 57,601 through 57,630 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:39

    Hello,

    What plugin do you use to create the multilanguage site? Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:35

    You’re welcome!

    .main-header .navbar {
        padding: 20px 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:33
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:02

    Hello,

    You’re welcome!
    This was done via child theme, even after parent theme update it should work fine. There was a specific issue, so we did not include the fix in last theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 14:42

    Hello,

    Please provide screenshot of the problem and temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 14:35

    Hello,

    1. https://prnt.sc/iluot2 (8Theme Options -> Typography -> Page)
    2. Have you checked if this issue appears with our theme only or with default Storefront page too?
    3. Please add this code in Theme Options > Styling > Custom css:
    .fixed-header { border-color: transparent; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 14:00

    Hello,

    Looks like your questions were answered via support chat.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:57

    Hello,

    You can add this css code in Theme Options > Styling > Custom css > Custom css for mobile:

    .single-product .fixed-content {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-box-orient: vertical;
        -webkit-box-direction: normal;
        -webkit-flex-direction: column;
            -ms-flex-direction: column;
                flex-direction: column;
    }
    
    .single-product .short-description,
    .single-product .product-information .yith-wcwl-add-to-wishlist, .single-product .product-info-wrapper .yith-wcwl-add-to-wishlist, .single-product .product-summary-center .yith-wcwl-add-to-wishlist,
    .single-product .product-information .product_meta, .single-product .product-info-wrapper .product_meta, .single-product .product-summary-center .product_meta,
    .single-product .product-content .compare,
    .single-product .product-share {
        -webkit-box-ordinal-group: 2;
        -webkit-order: 1;
            -ms-flex-order: 1;
                order: 1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:41

    1. Go to Edit Home page and “Show revolution slider instead of breadcrumbs and page title” > set No slider, Breadcrumbs Style > Disable and add slider on page as element + set for the row that contains slider – “Stretch row and content”.
    2. Please use this custom css code:

    .post-type-archive-product #woocommerce_product_categories-2 .widget-title:before,
    .post-type-archive-product #woocommerce_product_categories-2 .widget-title:before {
        display: none;
    }
    .post-type-archive-product #woocommerce_product_categories-2 .widget-title {
        text-align: center;
        border: 2px solid #f3b714;
        background-color: #f3b714;
        color: white;
        font-size: 20px;
        padding: 10px;
    }
    .post-type-archive-product #woocommerce_product_categories-2 .widget-title span {
        background:  #f3b714;
    }
    .post-type-archive-product #woocommerce_product_categories-2 {
        border: 2px solid #f3b714;
        margin-right: 10px;
        margin-bottom: 20px;
        margin-left: 0px;
    }
    .post-type-archive-product #woocommerce_product_categories-2  li > a {
        padding-left:  20px !important;
    }
    .post-type-archive-product #woocommerce_product_categories-2 .product-categories {
        margin-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:19

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:18

    Hello, @temppelinemanta

    1. Please create a new topic and provide link to post with the gallery.
    2. Ultimate Addons for Visual Composer is a required plugin, you can delete it but some features will be unavailable after that. Here you can find latest plugins versions – https://www.8theme.com/download-plugins/ (to update plugin, simply connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:54

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:44

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:43

    Hello,

    Please check now http://prntscr.com/iltcgo > http://prntscr.com/iltcbf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:11

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:59

    Hello, @temppelinemanta

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:52
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:49

    Hello,

    You use latest WC plugins version, so make sure that theme also up-to-date. Version of parent theme you can check in Appearance > Themes > Theme details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:37

    Hello,

    We’ve updated slider plugin. Please check now – https://prnt.sc/ilsfk4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:25

    Go to Theme Options and click Save changes then clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:21

    Hello,

    Oh I see that the zoom on the first image a bit different. I’ve passed this to our developers.
    Yes, we would recommend to use graphics editor and prepare product images (make them the same size) before uploading it to your media gallery, then your grid will look much better than if you use crop option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:58

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:56

    Hello,

    You use ‘Elegant Tabs for WooCommerce’ plugin that rewrites the tabs file http://prntscr.com/ilrll8
    this is default http://prntscr.com/ilrlws
    We’ve made changes as explained before, so without the plugin, tabs are closed http://prntscr.com/ilrvcv
    Because we are theme support, we can help you with questions that strictly relate to our theme and we do not provide support for 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:49

    Hello, @pri1234

    Yes, please clear browser and plugin cache, CDN if you use it.
    If you want completely hide page numbers use css code (Theme Options > Styling > Custom css):

    .woocommerce-pagination {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:45

    Hello,

    From the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to make changes in your child theme functions.php file and add one line http://prntscr.com/ikbhbt
    wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' );
    after that create an empty dynamic.css file in child theme directory.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:39

    Hello,

    Please check this topic https://www.8theme.com/topic/multi-problem-with-your-theme/#post-186919
    If you still have any questions just let me know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:36

    Hello,

    1. Please check now
    https://www.8theme.com/demo/docs/legenda/#!/registration_page
    2. Please check now.
    3. Simply edit your Footer static block http://prntscr.com/ilrgwh > http://prntscr.com/ilrh1q
    4. Please explain in details why do you think that there is some cache problem?
    5. Please check now. I’ve enabled these elements in Theme Options > Products page layout.
    6. You need to create shipping zones – https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 09:51

    Hello,

    Use customizer settings to set the size you need http://prntscr.com/ik093w and regenerate thumbnails after that. Gallery images use WP thumbnails size (Settings > Media) because WC customizer does not have the individual settings for this because of 3.3 update. So, if you don’t want to crop thumbnails images disable crop in WP settings and regenerate thumbnails! Thumbnails regeneration is important to apply changes.
    On the test product, I do not see the problem with zoom. Is this solved? If not, please clear cache and check one more time or provide a screenshot of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 09:14

    Hello,

    Thanks for the topic.
    Please check if front-end VC editor works with default theme to be sure that the problem relates to our theme. Also, please give full access to admin panel, because I can’t see plugins in your dashboard. 3-rt party plugins that don’t come bundled with our theme can be a reason of the problem.
    If you do not have the problem with default theme, and after disabling all 3-rd party plugins the problem still persists with our theme, provide FTP access, so we can check it more deeply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 09:03

    Hello,

    Theme Options > Header Settings > Fixed header color scheme > Dark.

    Regards

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    Viewing 57,630 results - 57,601 through 57,630 (of 68,223 total)
Viewing 30 posts - 57,601 through 57,630 (of 68,223 total)
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