Forum Replies Created

Viewing 30 posts - 57,571 through 57,600 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:53

    Hello,

    Do you have this problem when parent theme is enabled or with child theme only? Did you do any changes in the template files?
    If you have the problem even with parent theme activated on site, please provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:48

    Hello,

    You can use translation to change the text without editing php files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:39

    Hello,

    Please see screenshots http://prntscr.com/in1ghc http://prntscr.com/in1goq http://prntscr.com/in1gxj http://prntscr.com/in1hoa
    Pre Footer –
    [vc_row full_width="stretch_row_content_no_spaces"][vc_column][instagram size="medium" columns="2" slider="1" spacing="1" number="8" large="5" notebook="5" tablet_land="3" tablet_portrait="2" mobile="1" username="whowhatwear"][/vc_column][/vc_row]
    Footer –

    [vc_row full_width="stretch_row" content_placement="middle" css=".vc_custom_1491291354872{padding-top: 10px !important;padding-bottom: 20px !important;}"][vc_column width="5/12" css=".vc_custom_1491290914619{margin-bottom: 15px !important;}"][menu menu="39" style="horizontal" align="right"][/vc_column][vc_column width="2/12"][vc_single_image image="5162" img_size="full" alignment="center" css=".vc_custom_1491290971821{margin-bottom: 0px !important;padding-bottom: 15px !important;}"][/vc_column][vc_column width="5/12" css=".vc_custom_1491290924182{margin-bottom: 15px !important;}"][menu menu="40" style="horizontal"][/vc_column][/vc_row][vc_row css=".vc_custom_1491291035601{margin-bottom: 15px !important;}"][vc_column][follow size="small" target="_blank" icons_bg="#373737" icons_color="#737373" icons_bg_hover="#393939" icons_color_hover="#919191" colorfull="true" filled="true" facebook="facebook.com" twitter="twitter.com" instagram="instagram.com" google="#"][/vc_column][/vc_row][vc_row][vc_column el_class="copiright-section" css=".vc_custom_1491290625308{margin-top: 0px !important;}"][vc_column_text]
    <p style="font-size: 15px; color: #5c5c5c; font-weight: 500; text-align: center;">© Created by <a style="color: #d4d4d4; font-weight: bold;" href="https://www.8theme.com/">8theme</a> - Power Elite ThemeForest Author.</p>
    [/vc_column_text][/vc_column][/vc_row]

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:19

    Hello,

    1. Customize > Woocommerce > Product Catalog > Products per row.
    2. Please check settings one more time – http://prntscr.com/in18iq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:12
    footer .owl-nav .owl-next:before, footer .owl-nav .owl-prev:before {
        color:  white;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:00

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:57

    Hello,

    Thanks for the notice. We will fix this in next theme update, please add this code in Theme Options > Styling > Custom css, as a temporary solution:

    .single-product .product-images .onsale {
        z-index: 9;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:55

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:54

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:53

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .header-simple .navbar-header {
        width: auto !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:50

    Hello,

    Theme Options > General > Mobile Header Settings > Mobile header text color > White.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:46

    Hello,

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:44

    Hello,

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:42

    Hello,

    Sorry for the delay due to the weekends.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:37

    Hello, @Ezekfirst

    Please provide your purchase code in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:36

    Hello,

    Please provide your purchase code in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:34

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .blog-post .read-more, .post-grid .read-more {
        background-color: red;
        border-color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:31

    Hello,

    You can re-create the form http://prntscr.com/imztab or if you want to have some form from our demo, please provide link to such form and we will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:28

    Hello,

    We’ve created a child theme and added a fix, so instead “Projects” in the breadcrumbs shows a category of project.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:22

    Hello,

    We are glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:21

    Hello,

    Please update the theme to latest version, if the problem won’t be solved, provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:18

    Hello,

    Unfortunately, I can’t see screenshot http://prntscr.com/imznml
    I’ve checked your Home page and it looks like all fine. Have you sorted out?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:13

    Hello,

    If you updated theme to latest version, make sure that all required plugins also up-to-date https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Then provide temporary w-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:48

    Hello,

    1. You can use Empty space element and hide it on desktop https://prnt.sc/imz7vb, so it will be shown only on mobile.
    2. Add this code in Custom css for mobile:

    .products-grid .product-content-image img, .productCarousel .product-content-image img {
        margin-bottom: 10px;
    }

    3. Add this code in Custom css for mobile:

    .productCarousel .slide-item .progress-button {
        padding: 5px;
        white-space: pre-wrap;
    }
    .productCarousel .slide-item .product-title {min-height: 60px;}

    4. This is the default behavior for the tabs element. Try to use other tabs.
    5. Via Theme Options you can change “Sidebar position for responsive layout” (TO > Products Page Layout).
    To hide categories, use this code in Custom css for mobile:

    #woocommerce_product_categories-2 {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:34

    Hello,

    Do you have Woocommerce plugin installed?
    Please, make sure you have checked all the server requirements – http://prntscr.com/imz68b
    Provide us with wp-admin and FTP access, so we can help you with the installation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:28

    Hello,

    The problem with images solved? If not, please provide link to page with the problem and temporary wp-admin access.
    File to fix the “select options” problem, we’ve sent to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:25

    Hello, @DakotaL

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:24

    Hello,

    Please change previous code to:

    #products-grid .product-image, .product-slider .product-image, .product-image .img-wrapper, .product-slider .product-image:hover, #products-grid .product-image:hover {
        height:  auto;
        position:  static;
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:23

    Hello,

    Please change this code http://prntscr.com/imz2xb to:

    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title:before,
    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title:before {
        display: none;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title {
        text-align: center;
        border: 2px solid #f3b714;
        background-color: #f3b714;
        color: white;
        font-size: 20px;
        padding: 10px;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title span {
        background:  #f3b714;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 {
        border: 2px solid #f3b714;
        margin-right: 10px;
        margin-bottom: 20px;
        margin-left: 0px;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2  li > a {
        padding-left:  20px !important;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 .product-categories {
        margin-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:18

    Hello,

    Wp-admin credentials are incorrect. Please check them. If you use server cache, temporarily disable it.

    Regards

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    Viewing 57,600 results - 57,571 through 57,600 (of 68,231 total)
Viewing 30 posts - 57,571 through 57,600 (of 68,231 total)
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