Forum Replies Created

Viewing 30 posts - 57,571 through 57,600 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:54

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:53

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .header-simple .navbar-header {
        width: auto !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:50

    Hello,

    Theme Options > General > Mobile Header Settings > Mobile header text color > White.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:46

    Hello,

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:44

    Hello,

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:42

    Hello,

    Sorry for the delay due to the weekends.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:37

    Hello, @Ezekfirst

    Please provide your purchase code in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:36

    Hello,

    Please provide your purchase code in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:34

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .blog-post .read-more, .post-grid .read-more {
        background-color: red;
        border-color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:31

    Hello,

    You can re-create the form http://prntscr.com/imztab or if you want to have some form from our demo, please provide link to such form and we will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:28

    Hello,

    We’ve created a child theme and added a fix, so instead “Projects” in the breadcrumbs shows a category of project.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:22

    Hello,

    We are glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:21

    Hello,

    Please update the theme to latest version, if the problem won’t be solved, provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:18

    Hello,

    Unfortunately, I can’t see screenshot http://prntscr.com/imznml
    I’ve checked your Home page and it looks like all fine. Have you sorted out?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 09:13

    Hello,

    If you updated theme to latest version, make sure that all required plugins also up-to-date https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Then provide temporary w-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:48

    Hello,

    1. You can use Empty space element and hide it on desktop https://prnt.sc/imz7vb, so it will be shown only on mobile.
    2. Add this code in Custom css for mobile:

    .products-grid .product-content-image img, .productCarousel .product-content-image img {
        margin-bottom: 10px;
    }

    3. Add this code in Custom css for mobile:

    .productCarousel .slide-item .progress-button {
        padding: 5px;
        white-space: pre-wrap;
    }
    .productCarousel .slide-item .product-title {min-height: 60px;}

    4. This is the default behavior for the tabs element. Try to use other tabs.
    5. Via Theme Options you can change “Sidebar position for responsive layout” (TO > Products Page Layout).
    To hide categories, use this code in Custom css for mobile:

    #woocommerce_product_categories-2 {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:34

    Hello,

    Do you have Woocommerce plugin installed?
    Please, make sure you have checked all the server requirements – http://prntscr.com/imz68b
    Provide us with wp-admin and FTP access, so we can help you with the installation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:28

    Hello,

    The problem with images solved? If not, please provide link to page with the problem and temporary wp-admin access.
    File to fix the “select options” problem, we’ve sent to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:25

    Hello, @DakotaL

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:24

    Hello,

    Please change previous code to:

    #products-grid .product-image, .product-slider .product-image, .product-image .img-wrapper, .product-slider .product-image:hover, #products-grid .product-image:hover {
        height:  auto;
        position:  static;
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:23

    Hello,

    Please change this code http://prntscr.com/imz2xb to:

    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title:before,
    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title:before {
        display: none;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title {
        text-align: center;
        border: 2px solid #f3b714;
        background-color: #f3b714;
        color: white;
        font-size: 20px;
        padding: 10px;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 .widget-title span {
        background:  #f3b714;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 {
        border: 2px solid #f3b714;
        margin-right: 10px;
        margin-bottom: 20px;
        margin-left: 0px;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2  li > a {
        padding-left:  20px !important;
    }
    .archive.woocommerce-page  #woocommerce_product_categories-2 .product-categories {
        margin-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:18

    Hello,

    Wp-admin credentials are incorrect. Please check them. If you use server cache, temporarily disable it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:12

    Hello,

    Zoom effect shows the real size of images, if you don’t want the zoom you can disable it in Theme Options > E-commerce > Single Product Page.
    If your WC version 3.2.6, this article can be useful for you –
    https://docs.woocommerce.com/document/fixing-blurry-product-images/ To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings + don’t forget to regenerate thumbnails after changes (use Regenerate thumbnails plugin).
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:07

    Hello,

    Sorry, but your question is a bit unclear for me. Could you please describe actions to re-create the problem step by step?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:02

    Hello, @vipien

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 16:48

    You’re welcome!
    If you love WooPress and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 16:47

    Hello,

    There was autoheight for the carousel on single product page, that created such situation in Safari. Maybe, in one of next theme updates, will be added additional option for it. The autoheight is required for some clients who use images with different sizes, for now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 16:13

    You’re welcome!
    If you love WooPress and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:53

    Change this code:

    .main-header .navbar {
        padding: 10px 0;
    }

    to:

    .home .page-content {
        margin-top: 0px;
    }
    .main-header .navbar {
        padding: 20px 0 10px 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:48

    Hello,

    You need to update theme to latest version that compatible with latest WC version (3.3.3) https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

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    Viewing 57,600 results - 57,571 through 57,600 (of 68,223 total)
Viewing 30 posts - 57,571 through 57,600 (of 68,223 total)
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