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Viewing 30 posts - 57,451 through 57,480 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 15:29

    Fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 15:24

    Hello,

    Done. Please check.
    Image size you can change via Customizer > woocommerce > product images (do not forget to regenerate thumbnails).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 15:13

    Hello,

    We’ve sent theme-functions.php file to your registration email. Please replace the file in legenda/framework folder, then clear cache and check font of the menu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 15:08

    Hello,

    Do you use CDN? CDN minification causes such issues as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari. You need to disable CDN minification then contact CDN support to fix this problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 14:59
    .row-count-4 .product .footer-product .yith-wcwl-add-to-wishlist a, .row-count-4 .product .footer-product .show-quickly {
        font-size: 8px !important;
    }
    .row-count-4 .product .footer-product .show-quickly:before, .row-count-4 .product .footer-product .yith-wcwl-add-to-wishlist a:before  {
        margin: 0 6px -3px 0 !important;
    }
    .product .footer-product .yith-wcwl-add-to-wishlist {
        width:  59% !important;
    }
    .row-count-4 .product .footer-product .show-quickly {
        width:  41% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 14:49

    Hello,

    Thank you for purchasing our theme and for reaching us.
    This block on our demo created using [8THEME] Products elements inside tabs. Unfortunately, in latest theme version we have a bug with this Products element. It will be fixed in next theme update.
    Please provide temporary wp-admin and FTP access to your site in Private Content and we will fix this problem on your site. Sorry for the inconvenience.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 14:45

    Hello,

    Please try to disable all 3-rd plugins and then check, if the problem won’t be solved, please provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 14:36

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 14:33

    Hello,

    1. This option shows order number on the thank you page.
    2. Do you mean shop page? There should be such animation – http://prntscr.com/inlh0s

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 14:13

    Hello,

    Theme Options > Typography > Main Menu Font, Mobile menu font.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:57

    You’re welcome!
    Please check now (http://prntscr.com/inkwp7 > http://prntscr.com/inkwup)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:54

    We’ve changed menu settings and added this custom css code https://prnt.sc/inkurv
    Please check. If this is not what you are looking for, please describe the desired result in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:36

    1. https://www.8theme.com/topic/mobile-display-of-product/ – http://prntscr.com/inkizl
    2. You need to remove this background image https://prnt.sc/inkkh2 and add this code in Global Custom css:

    .main-footer {
        background-image: url(https://www.8theme.com/import/woopress/versions/wp-content/uploads/sites/4/2016/06/footer-bg-copy.jpg?id=15698) !important;
        background-size: cover;
    }

    upload the image to media library and write url to this image on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:25

    Hello,

    Please add this code in Custom css:

    .register .button {
        color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:19

    Hello,

    Please provide also FTP access in Private content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:14

    Hello,

    To enable VC for the static block go to Visual Compose > Role Manager > Post type > Custom > choose static blocks http://prntscr.com/i0qj3c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 13:12

    Hello,

    Please check now. I’ve selected Header text color > Dark in Theme Options > General > Header Settings and set header type – inherit for the home page https://prnt.sc/ink9hs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:56

    Hello,

    You can add css code in Theme Options > Custom css > Custom css for mobile:
    1.

    .fixed-header-area {
        padding-top: 0px;
        padding-bottom: 0px;
    }

    2.

    .fixed-header-area .header-logo img {
        max-height: 40px;
    }

    3.

    .fixed-header-area .header-logo {
        display: none;
    }

    4. Sorry but this is not possible to use another logo on mobile.
    5. To disable the fixed header on some page:

    @media (max-width: 480px) { 
        .fixed-header-area {
            display:  none;
        }
    }

    go to edit a page > http://prntscr.com/inj8it

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:46

    You use a lot of 3-rd party plugins, so try to disable all these plugins and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:35

    Hello,

    On your site shows the same header type that selected in Theme Options, so please describe the problem in more details.
    Make sure that you set correct settings for the plugin according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:29

    Hello,

    You do not need to buy the plugin. Latest versions of plugins you can find here – https://www.8theme.com/download-plugins/ (to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Looks like the problem on your Home page relates to our Products element. We will fix this bug in next theme update. To fix it on your site before the update, we need temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:23

    Hello,

    For the footer menu, you need to mark nothing from this list. I’ve created “Footer Menu left” and “Footer Menu right” http://prntscr.com/inirzr Please check and you can simply change these menus.
    Also, I’ve edited your footer static block – https://prnt.sc/inislp > http://prntscr.com/inisys

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:13

    Hello,

    Please provide temporary wp-admin access in Private Content, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:11

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 11:08

    Hello, @johnpapast

    Please check credentials one more time https://prnt.sc/inil60

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 10:59

    Hello,

    .single-product .tabs .tab-title, .single-product .tabs .tab-content {
        border: none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 10:54

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 10:47

    Please, clear cache and check Earrings category now. I’ve simply set “Custom page heading image for this category” http://prntscr.com/inhsl0 > http://prntscr.com/inht6q
    Looks like there is a bug with interval value for the carousel. I’ve sent your report to our developers to fix it in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:58

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:55

    Hello,

    Text from here – http://prntscr.com/inhh3q was removed to make it looks better independent of lengths these strings, for example, if the theme will be translated.
    You can add this css code in Theme Options > Custom css:

    .single-product .carousel-area .footer-product .yith-wcwl-add-to-wishlist a, .single-product .carousel-area .product .show-quickly {
        font-size: 10px !important;
    }
    

    http://prntscr.com/inhln2

    Regards

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    Viewing 57,480 results - 57,451 through 57,480 (of 68,187 total)
Viewing 30 posts - 57,451 through 57,480 (of 68,187 total)
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