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Theme not working properly on Desktop - by slw250@hotmail.com

This topic has 5 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

slw250@hotmail.com

Participant

March 6, 2018 at 11:54

Hi,
I just installed a theme on my website but it is not working properly on desktop however it working fine on cell phone browsers
issues are:
1. no drop down menu working
2. ajax search not working
3. wish icon not showing the no of items
4. cart not showing notification of no of items
5. add to cart and quick view not working. it add to the cart but when press add to cart button it look like nothing append..
5. when hover on cart or wish list icon it is not showing any products
6. quantity in cart not showing
7. After i switch the theme there is no green lock beside https

Can you please take a look and fix it. I am providing the admin log in information in private contents section
Thanks

Please, contact administrator
for this information.

#187317 Copied Theme version: 4.2.1 WooCommerce version: 3.3.3

4 Answers

Rose Tyler

Support staff

March 6, 2018 at 15:08

Hello,

Do you use CDN? CDN minification causes such issues as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari. You need to disable CDN minification then contact CDN support to fix this problem.

Regards

#187359 Copied

slw250@hotmail.com

Participant

March 6, 2018 at 21:00

I was using claudflare, i delete my cloud flare account but problem still the same

#187427 Copied

slw250@hotmail.com

Participant

March 6, 2018 at 23:12

Follow up on the issue.
Just check the website it is working fine now. the only thing is the green lock beside the https not showing. how can i fix it
thanks

#187432 Copied

Rose Tyler

Support staff

March 7, 2018 at 10:53

I see the mixed content notification https://prnt.sc/inzl11. Replace these our default images by appropriate https images http://prntscr.com/inzm7f http://prntscr.com/inzmdc

Regards

#187481 Copied
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