Forum Replies Created

Viewing 30 posts - 57,331 through 57,360 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:25

    Hello,

    First of all allow the registration. Navigate to Settings > General > Membership and mark Anyone can register. Then create Register Page and set the page template (under page attributes) to Custom Registration Page http://prntscr.com/ipzsut
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:24

    Hello,

    To update the plugins, switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/ folder on your server.
    The latest versions of the premium plugins that have been included in the XStore package can be located on the Downloads page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:21

    Hello @pablostevens,

    Great. You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:19

    Hello,

    Wp-admin credentials are incorrect. Please check them.
    Also, make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:18

    Hello,

    You can edit header structure file depending on header type that you use, in your case, it is xstore/headers/advanced.php. Do all the changes in child theme files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:17

    Hello,

    What php version do you use? Make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:13

    Hello,

    Thank you for purchasing our theme and for reaching us.
    I do not see the problem with the search https://gyazo.com/35a1971836273fbffd3004cc32476ff1 Please check your internet connection.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:08

    Hello,

    We are glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:07

    Hello,

    You can disable the fixed header in Theme Options > General > Header Settings.
    Or add this code in Theme Options > Styling > Custom css:

    .fixed-header {
        display: none;
    }

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:04

    Hello,

    Please change the color – http://prntscr.com/ipzjyh

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:03

    Hello,

    Done. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:57

    Hello,

    Have you sorted out http://prntscr.com/ipzh71 ? Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:55

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:54

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:54

    Hello,

    Theme Options > General > Header Settings > Enable Sign In link, Theme Options > E-commerce > Promo Popup.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:52

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:48

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:45

    Hello,

    You may use this custom css code:

    .sidebar-position-right >  .row .content, .sidebar-position-right > .row .content {
        -webkit-box-ordinal-group: 3;
        -webkit-order: 2;
        -ms-flex-order: 2;
        order: 2;
        width: 100%;
    }
    .sidebar-position-right >  .row .sidebar, .sidebar-position-left > .row .sidebar {
        -webkit-box-ordinal-group: 2;
        -webkit-order: 1;
        -ms-flex-order: 1;
        order: 1;
        margin-top: 0;
    }
    .sidebar-position-right > .row, .sidebar-position-left > .row {
        display: -webkit-box;
        display: -webkit-flex;
        display: -ms-flexbox;
        display: flex;
        -webkit-flex-wrap: wrap;
        -ms-flex-wrap: wrap;
        flex-wrap: wrap;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:43

    Hello,

    Do you use default VC element or GMAPS for VC? The last one has API key field http://prntscr.com/czidd2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:42

    Hello,

    Please provide your purchase code in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:40

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:38

    Hello,

    Please try to activate xstore now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:36

    4. Unfortunately, we can’t connect to FTP.
    We’ve sent woo.php file to your registration email, you need to replace the file in xstore/framework folder.
    5. Please add this code in custom css:

    .content-product .product-content-image {
        min-width: 1px;
        width: auto;
        max-height: 117px;
    }

    Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:29

    Hello @tonimeisel,

    You’re welcome!
    Simply translate required strings via Loco Translate –
    https://prnt.sc/ipz6ej > http://prntscr.com/ipz6rx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:23
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:21

    Hello,

    Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 08:11

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 15:10

    Great. You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 15:10

    To solve the problem you need to change any option and save Theme Options settings and repeat these steps.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 14:52

    Hello,

    There is only “Sidebar position for mobile” option (Theme Options > E-commerce) for Products Page Layout (Shop, categories pages). But I’ve sent your request to our developers, maybe such option will be added for other pages also. Follow our changelog.

    Regards

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    Viewing 57,360 results - 57,331 through 57,360 (of 68,231 total)
Viewing 30 posts - 57,331 through 57,360 (of 68,231 total)
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