Forum Replies Created

Viewing 30 posts - 55,231 through 55,260 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 15:30

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 15:29

    Hello,

    Have you checked if this error appears with child theme only or with parent theme too?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 15:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 15:24

    Hello,

    Have you tried to disable all 3rd party plugins? Firstly, you need to be sure that the problem is not caused by one of the additional plugins.
    Also, check if you have this js error in console http://prntscr.com/jin97v with default WC theme – Storefront.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 14:41

    Hello,

    Thanks for the question. This problem we will fixed in next theme update. For now, please edit legenda/framework/theme-functions file via FTP and change https://prnt.sc/jimgb4 to https://prnt.sc/jimgu5

    <?php if(!empty($sfont['font-family'])): ?>     font-family: <?php echo '"' . $sfont['font-family'].'";'; endif; ?>
    <?php if(!empty($sfont['google-font'])): ?>     font-family: <?php echo '"' . str_replace("+", " ", $sfont['google-font']).'";'; endif; ?>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 14:34

    Hello,

    You can enable Breadcrumbs in Theme Options > General > Breadcrumbs (and disable it only on some pages via [8theme] Layout options http://prntscr.com/jimfz1)
    or add this code in Theme Options > Styling > Custom css:

     .woocommerce-page .content-page {
        margin-top: 3em !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 14:07

    Hello,

    Please clear cache and check one more time, because I do not see any problem with the code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 13:52

    Hello,

    Thanks for the topic.
    1. Make sure you select the language in Settings > General > Site Language.
    Have you read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
    Translation files should be placed in wp-content/languages/themes/ folder with correct names (xstore-pt_BR.po and xstore-pt_BR.mo).
    2. Please delete this code from custom css http://prntscr.com/jilpxq and http://prntscr.com/jilrgg
    “Color for cart number label” you can set in Theme Options > General > Header Settings, “Menu background color” – Theme Options > Styling > Navigation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 13:42

    Please add this code also:

    .footer .tagcloud a {
        margin-right: 30%;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 13:24

    Hello @khanfaraz1123,

    We only changed the theme to default one and back, that’s all.
    Because of number of requests, there is a delay, but once our developers find a solution for the search problem, we will let you know.
    I can see that some widgets changed positions in the result of theme changing. Sorry for the inconvenience, you can place widgets in right positions (Appearance > Widgets) from Inactive Widgets area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 12:47

    Thanks for the screenshot. You are right, this search works only for not empty categories. This independent of theme, and works in the same way with a default theme, so it can’t be changed from our side.
    I would recommend you to click on View all http://prntscr.com/jikq10 to be able to check all categories and find the required one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 12:21

    Hello,

    You can use this custom code:

    .footer .tagcloud {
       display: flex;
       flex-wrap: wrap;
    }
    .footer .tagcloud a:last-child {
       order: -1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 12:20

    Dear @vipsport,

    Could you please provide a screenshot of the problem?

    Empty product categories don’t show in Menu editor, so that we add them to the menu.

    http://prntscr.com/jikccn

    Search settings you can find in Theme Options > AJAX Search.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 12:14

    Hello @hamdy,

    WPBakery Page Builder is a new name for VC. Is WPBakery Page Builder plugin available in your Plugins section?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 10:18

    Dear @khanfaraz1123

    IP addresses of the specialists who will work on your problem is 176.98.69.38 and 176.98.70.175.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 10:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 10:09

    Dear @khanfaraz1123,

    We get the following errors while trying to connect to your server
    Error: Connection timed out after 20 seconds of inactivity
    Error: Failed to retrieve directory listing
    Please, check the FTP settings and fix the problem to allow us to check the files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 10:01

    What PHP version do you use?
    Please provide us with FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 10:00

    Please make required changes in child theme and activate this theme on your site in Appearance > Themes. If changes have been done correctly the effect will be visible. Do not forget to clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 09:56

    Please provide a screenshot of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 09:51

    Dear @khanfaraz1123,

    – Please provide us with FTP access (FTP hostname, FTP username, FTP password).
    – Search by name works in the same way with a default theme https://prnt.sc/jii871

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 09:27

    Hello,

    You need to disable “Header overlaps the content” in Theme Options > General > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 09:24

    Hello,

    Thanks for the reply.
    Please watch this gif https://gyazo.com/8906b990d29fe222915423601863dfe4 I am using Chrome browser http://prntscr.com/jihzqo
    Make sure you use not very old browser version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 09:11

    You’re welcome 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 09:10

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 08:23

    Hello,

    There is no such possibility. You may find an additional plugin that can provide this functionality (I can’t recommend such plugin because we don’t guarantee full compatibility of 3rd-party plugins with our theme). Also, you can try to achieve the desired result via customization in files, in this case, do not forget about child theme. If you need help with additional customization you can contact WPKraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 08:01

    Hello,

    Thanks for the topic.
    Do you use WC Featured products element? Does it work in the same way with the default WC theme – Storefront? Have you tried to disable 3rd party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 07:55

    Hello,

    Please try this solution https://www.8theme.com/topic/sku-on-category-page-products/ (functions.php file of child theme).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 07:48

    I’ve checked Ρούχα category – http://prntscr.com/jiguc4 > http://prntscr.com/jiguj1
    Please let me know what category you can’t find.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 07:44

    Hello,

    There is no such possibility by default, but you can add this code in Custom css for page http://prntscr.com/jigt8v :

    .page-wrapper, .page-wrapper .container {
        background-color:  white; 
    }
    .products-grid .product .product-name a {
        color:  black;
    }
    .title span {
        background-color: white;
        color:  black;
    }
    .products-grid .product {
        border-color:  white;
    }
    .header-wrapper, .page-wrapper .header-wrapper .container {
        background-color: #151515;
    }
    .header-type-2 .top-bar .container {
        background-color: #cce100;
    }

    Regards

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    Viewing 55,260 results - 55,231 through 55,260 (of 68,227 total)
Viewing 30 posts - 55,231 through 55,260 (of 68,227 total)
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