Return to previous page

Instagram widget remove text - by woofstuff

This topic has 9 replies, 3 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

woofstuff

Participant

May 14, 2018 at 23:22

Hi there,

Just a small query. I am using the Instagram widget in the footer but one of the posts displays the image and the text associated to the post which is displaying in a long thin line and breaking the layout. Is there a setting to only show the images from an Instagram post?

Thanks
Michael

#192963 Copied

8 Answers

Rose Tyler

Support staff

May 15, 2018 at 08:32

Hello,

Do you use latest theme version? https://xstore.helpscoutdocs.com/article/63-theme-update
Have you tried to disable 3rd party plugins? Likely the problem caused by one of them.

Regards

#192982 Copied

woofstuff

Participant

May 20, 2018 at 16:29

I have disabled all plugins apart from the ones recommended by your theme and have the latest theme version but the issue is still present.

I have the instagram widget in the footer and also a section by itself (just above the footer) to test it – http://woof-stuff.com/home-default-red/

Can you please advise a fix for this as it’s completely messing up the look of the site.

Thanks

#193261 Copied

Rose Tyler

Support staff

May 21, 2018 at 09:19

Hello,

Please provide us with FTP access (FTP hostname, FTP username, FTP password) in the Private Content area.

Regards

#193291 Copied

woofstuff

Participant

May 26, 2018 at 17:02

Thanks information sent

Please, contact administrator
for this information.

#193656 Copied

woofstuff

Participant

May 26, 2018 at 18:23

Actually I also realised it seems to be displaying text because it was a video that was posted

#193659 Copied

Olga Barlow

Support staff

May 30, 2018 at 10:21

Hello,

We have fixed the issue with video preview image. Check now, please.

Regards

#193863 Copied

woofstuff

Participant

June 5, 2018 at 18:43

Brilliant thank you very much

#194345 Copied

Rose Tyler

Support staff

June 6, 2018 at 07:08

Hello,

You’re welcome!

Regards

#194365 Copied
Viewing 9 results - 1 through 9 (of 9 total)