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Issues with the Theme - by zorbdesigns - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: zorbdesigns
    zorbdesigns
    Participant
    May 14, 2018 at 14:33

    Hi there,
    I’m having a couple of issues with a website I’ve recently made using the royal theme.
    The website is http://www.yogini-com.com and the issues are:

    1. When I click on the My account page, the dashboard doesn’t show up with the profile as a registered user / customer.
    2. On the top Left on the header (next to the logo) there’s a box where originally the social media icons / email icon etc were placed – I don’t know how to bring them back ?? Where is the setting for these?

    Please, contact administrator
    for this information.
    #192933 Copied Theme version: royal theme
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 14, 2018 at 14:44

    Hello,

    1. Please read this article https://docs.woocommerce.com/document/woocommerce-pages/
    Or provide me full admin access so I can check your pages and settings.
    2. You can add [share] shortcode in Header custom HTML (for 6, 7, 13, 14, 18 headers).

    Regards

    #192934 Copied
    Avatar: zorbdesigns
    zorbdesigns
    Participant
    May 14, 2018 at 14:58

    I have provided you the admin details in the private section

    #192938 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 14, 2018 at 15:04

    Yes, but I can’t access Pages, Plugins, Themes or Woocommerce > Status sections. Please check.

    Regards

    #192940 Copied
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