Hi, we have installed plugin here http://ericantigaud.abouthotelier.gr/ , when products are displaying on a category the upper and the down section of the image is missing , see here a category http://ericantigaud.abouthotelier.gr/product-category/woman/ , the first image is this http://ericantigaud.abouthotelier.gr/wp-content/uploads/2018/04/DSC6687.jpg but it appears cropped like this http://ericantigaud.abouthotelier.gr/wp-content/uploads/2018/04/DSC6687-300×300.jpg
Check the documentation and follow the steps to change the image size or disable crop option https://xstore.helpscoutdocs.com/article/89-product-images
Hi, I Go to Appearance > Customize Go to Appearance > Customize but it doesn’t load, there is just a blank page, also we noticed that in visual composer the “text block” element doesn’t work, it just shows is loading and nothing happens.
See video to understand what I mean here http://sitegeek.gr/videos/ericantigaud.mp4
Because you use old versions of theme and plugins, settings of images can be found in Woocommerce > Settings > Products > Display https://docs.woocommerce.com/document/fixing-blurry-product-images/
I do not see the problem with “text block” – http://prntscr.com/jeq4ci
Also, ask your hosting provider support to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M
Hi again, a problem occured again although it was ok until yesterday, in visual composer the “text block” element doesn’t work, it just shows is loading and nothing happens.
Everything is updated , – post_max_size is 64M & – upload_max_filesize is 64M
it was fixed but now it occured again
Check this video to see the problem http://sitegeek.gr/videos/ericantigaud-text-block.mp4 , on this video I try to edit this page http://ericantigaud.abouthotelier.gr/about-us-de-toute/ and whe I click to edit a text block it’s just loading doing nothing
Thanks for the reply.
Please watch this gif https://gyazo.com/8906b990d29fe222915423601863dfe4 I am using Chrome browser http://prntscr.com/jihzqo
Make sure you use not very old browser version.
Sorry, but we can’t reproduce the described issue on your installation https://gyazo.com/c1c35837e566b548b7b41834d1711264
Inspect the page, check if you have any errors in console. Try another browser. Do you have the same problem?
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty