Forum Replies Created

Viewing 30 posts - 54,271 through 54,300 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:47

    Hello,

    Looks like you use an additional plugin to create such type of product. Please add this code in Theme Options > Styling > Custom css:

    .sold-individually .quantity, .single-product .sold-individually .quantity {
        display: inline-block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:23

    Hello,

    Please create new topics for new questions.
    I do not see any problem with the search https://prnt.sc/jxkfp9 Could you, please, describe in more details what exactly doesn’t work correctly?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:20

    We’ve added custom css code http://prntscr.com/jxkb3c
    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 11:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 11:08

    Hello,

    I do not see the problem https://prnt.sc/jxjfxj Please clear cache and check one more time or provide us with URL to page with the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:56

    Hello,

    1. http://prntscr.com/jxja7x

    .top-bar .vc_btn3-container {
        margin-top: -5px;
    }

    2. http://prntscr.com/jxjavx

    .wpcf7-form .wpcf7-text {
        background-color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:51

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    If you made changes in template files, transfer them into the child theme, to prevent losing it after theme update. Also, check the widgets and make sure that you know where every widget is placed because they could be messed up after the update.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:46

    Hello,

    We’ve sent PSD to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:46

    Hello,

    Please change the previous code to:

    .wp-picture .btn_group {
        bottom:  0;
        left:  0;
        right:  0;
        opacity:  0;
    }
    .wp-picture .btn_group a[rel="pphoto"] {
        display: none !important;
    }
    .wp-picture .btn_group a:last-child {
        height: 100%;
        width: 100%;
        border-radius: 0 !important;
    }
    .wp-picture .btn_group a:last-child :before, .swiper-slide .btn_group a:last-child :before, .portfolio-image .btn_group a:last-child :before, .thumbnails-x .btn_group a:last-child :before {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:42

    Hello,

    1. Delete this code http://prntscr.com/jxj3f6 and use Theme Options > Styling > Navigation > Mobile menu links
    2. I do not see the problem https://gyazo.com/071208faf0be712513a10378e576bf5a Is it solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:34
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:32

    Please read this article http://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ and create for us a user with Administrator role.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:27

    Please check your site now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:49

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:14

    Hello,

    Please add this code in Theme Options > Custom css or in style.css file of child theme:

    .wp-picture .btn_group a:last-child {
        height: 550px;
        width: 100%;
        margin-top: -36%;
    }
    .wp-picture .btn_group {
        opacity: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:08

    Hello,

    Please provide us with your purchase code and email address in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:04

    Hello,

    New theme version will be released soon, after theme update, this problem will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:03

    Hello,

    1. You can customize Checkout page as described in Woocommerce documentation https://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/ or use some of their plugins.
    2. Please use this custom css code:

    .woocommerce-checkout .select2-container, .woocommerce-checkout .state_select {
        width: 100% !important;
    }
    .woocommerce-checkout #billing_country_field {
        display:  inline-block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:51

    Hello,

    1. Please clear cache and check one more time https://prnt.sc/jxgk3s
    2. Add custom css code in style.css file of child theme, but like in this example:

    html[lang="en-US"] body header {
        background: red !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:51

    Hello,

    We’ve removed

    <h2>Your cart is currently empty</h2>
    <p>You have not added any items in your shopping cart</p>

    from Theme Options, and added a little customization in your child theme (woocommerce/cart/cart-empty.php and functions.php files).
    Now the text loads from woocommerce – http://prntscr.com/jxgvm5
    You can also add this code in custom css

    .empty-cart-block i {
        margin-bottom: 10px;
    }

    http://prntscr.com/jxgw9x

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:13

    Hello,

    Thanks for the reply.
    Please ask your hosting provider support to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M;
    http://prntscr.com/jxgjg5
    Also, provide us with your purchase code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:00

    Hello,

    Thank you for letting us know. This is the specific issue of the plugin, therefore it is harder for us to fix it. I hope the parallax issue will be solved in new version of Ultimate Addons.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:56

    Hello,

    – Does it work the same way with a default theme?
    – Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:53

    Hello,

    Do you use some additional plugin to customize the registration form?
    Please check if the registration works with a default theme or do you face the problem with our theme only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:46

    Hello,

    Thanks for your topic.
    You can buy the theme on ThemeForest https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
    We suggest discounts for multiple purchases. Here are our special offers: 

    3-5 sales – 5%

    10 sales – 10%

    20 sales – 15% 
    
30 sales – 20%.
    You may use the 1 license for the 1 dev domain and 1 live domain.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:41

    Hello,

    1. Here should be added your links http://prntscr.com/jxg8bm
    2. Go to Appearance > Customize and click on the ‘Site Identity’ tab. Click on the select image button. Then, upload the image you want to use as favicon.
    If this not works, please, check if this works with default theme activated on your site.
    3. You can place custom content below or above the cart/checkout page content. To do this go to Pages > edit cart/checkout page and add the link below or above the cart/checkout shortcode, for example, http://prntscr.com/h1r03c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:28

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:26

    Hello,

    Thank you for the topic.
    Please read this documentation https://www.themepunch.com/revslider-doc/main-background/?tab=youtube
    Also, check if this works in the same way with a default theme activated on your site.
    We are theme support and we are able to help you only with issues related strictly to our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 06:23

    Hello,

    Do you use the latest version of XStore Core plugin (1.0.23)? If so, please, provide us with temporary wp-admin access.

    Regards

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    Viewing 54,300 results - 54,271 through 54,300 (of 68,187 total)
Viewing 30 posts - 54,271 through 54,300 (of 68,187 total)
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