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Viewing 30 posts - 54,301 through 54,330 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 15:33

    Please add this code in Custom css for Home page https://prnt.sc/jxnacc :

    .productCarousel .footer-product .yith-wcwl-add-to-wishlist {
        margin-left: 20% !important;
    }
    .productCarousel .footer-product .add_to_wishlist {
        font-size: 0px;
    }
    .productCarousel .footer-product .show-quickly {
        font-size: 0px;
        margin-right: 20%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 15:12

    Oh I see, there is a specific issue of the effect and Chrome browser. I’ve sent the report about this problem to our developers. Please wait for next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 14:29

    Hello,

    1. By default, there is no such option, this requests additional customization in files. Please note that additional customization in the source code is out of our support scope.
    2. You can use this custom css code:

    .woocommerce-LoopProduct-link {
        height: 100%;
        width: 100%;
        display: block;
        position: absolute;
        z-index: 3;
    }

    3. Sorry, but this also relates to additional customization.
    4. I would recommend you to contact the plugin autors.
    5. Please read support policy https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 13:46

    Hello,

    Theme Options > E-commerce > Single Product Page > Number of slides per view > 4.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 13:32

    Sorry, but I can’t re-create the problem https://gyazo.com/be27200815b739ea002529c584f0a17c
    Please create me some video for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:59

    Hello,

    All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
    Read more – https://www.8theme.com/faq/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:55

    Hello,

    Please give me a bit more information about this code https://www.dropbox.com/s/wyf8lpr3v4xa3cd/Error.jpg?dl=0
    Also, try to disable all 3rd-party plugins.
    + check if this works fine when the Storefront theme is enabled.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:47

    Hello,

    Looks like you use an additional plugin to create such type of product. Please add this code in Theme Options > Styling > Custom css:

    .sold-individually .quantity, .single-product .sold-individually .quantity {
        display: inline-block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:23

    Hello,

    Please create new topics for new questions.
    I do not see any problem with the search https://prnt.sc/jxkfp9 Could you, please, describe in more details what exactly doesn’t work correctly?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 12:20

    We’ve added custom css code http://prntscr.com/jxkb3c
    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 11:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 11:08

    Hello,

    I do not see the problem https://prnt.sc/jxjfxj Please clear cache and check one more time or provide us with URL to page with the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:56

    Hello,

    1. http://prntscr.com/jxja7x

    .top-bar .vc_btn3-container {
        margin-top: -5px;
    }

    2. http://prntscr.com/jxjavx

    .wpcf7-form .wpcf7-text {
        background-color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:51

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    If you made changes in template files, transfer them into the child theme, to prevent losing it after theme update. Also, check the widgets and make sure that you know where every widget is placed because they could be messed up after the update.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:46

    Hello,

    We’ve sent PSD to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:46

    Hello,

    Please change the previous code to:

    .wp-picture .btn_group {
        bottom:  0;
        left:  0;
        right:  0;
        opacity:  0;
    }
    .wp-picture .btn_group a[rel="pphoto"] {
        display: none !important;
    }
    .wp-picture .btn_group a:last-child {
        height: 100%;
        width: 100%;
        border-radius: 0 !important;
    }
    .wp-picture .btn_group a:last-child :before, .swiper-slide .btn_group a:last-child :before, .portfolio-image .btn_group a:last-child :before, .thumbnails-x .btn_group a:last-child :before {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:42

    Hello,

    1. Delete this code http://prntscr.com/jxj3f6 and use Theme Options > Styling > Navigation > Mobile menu links
    2. I do not see the problem https://gyazo.com/071208faf0be712513a10378e576bf5a Is it solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:34
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:32

    Please read this article http://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ and create for us a user with Administrator role.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 10:27

    Please check your site now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:49

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:14

    Hello,

    Please add this code in Theme Options > Custom css or in style.css file of child theme:

    .wp-picture .btn_group a:last-child {
        height: 550px;
        width: 100%;
        margin-top: -36%;
    }
    .wp-picture .btn_group {
        opacity: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:08

    Hello,

    Please provide us with your purchase code and email address in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:04

    Hello,

    New theme version will be released soon, after theme update, this problem will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 08:03

    Hello,

    1. You can customize Checkout page as described in Woocommerce documentation https://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/ or use some of their plugins.
    2. Please use this custom css code:

    .woocommerce-checkout .select2-container, .woocommerce-checkout .state_select {
        width: 100% !important;
    }
    .woocommerce-checkout #billing_country_field {
        display:  inline-block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:51

    Hello,

    1. Please clear cache and check one more time https://prnt.sc/jxgk3s
    2. Add custom css code in style.css file of child theme, but like in this example:

    html[lang="en-US"] body header {
        background: red !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:51

    Hello,

    We’ve removed

    <h2>Your cart is currently empty</h2>
    <p>You have not added any items in your shopping cart</p>

    from Theme Options, and added a little customization in your child theme (woocommerce/cart/cart-empty.php and functions.php files).
    Now the text loads from woocommerce – http://prntscr.com/jxgvm5
    You can also add this code in custom css

    .empty-cart-block i {
        margin-bottom: 10px;
    }

    http://prntscr.com/jxgw9x

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:13

    Hello,

    Thanks for the reply.
    Please ask your hosting provider support to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M;
    http://prntscr.com/jxgjg5
    Also, provide us with your purchase code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2018 at 07:00

    Hello,

    Thank you for letting us know. This is the specific issue of the plugin, therefore it is harder for us to fix it. I hope the parallax issue will be solved in new version of Ultimate Addons.

    Regards

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    Viewing 54,330 results - 54,301 through 54,330 (of 68,227 total)
Viewing 30 posts - 54,301 through 54,330 (of 68,227 total)
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