This topic has 40 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler
Hello I am considering installing na affiliate plugin on my site, but I see that in my account settings there is an affiliate link how con that interact if I install ana external plugin, and how does yours work.
And this happens when integrating mailchimp
Hello,
1) What affiliate plugin do you use and describe in more details what issues caused by our theme do you have? Because I don’t understand the problem from your previous message.
2) If you have forbidden error when trying to save API settings of MailChimp then contact your hosting provider, maybe it blocks connections. Or submit the topic on MailChimp support forum, plugin developers will be able to help you.
Regards
I mean this link, does it interfere with other affiliate plugin?
And how does it work?
https://pasteboard.co/Hk8eXod.png
2) How can I place the add to cart button next to the quantity instead of below on mobile devices
https://pasteboard.co/Hk8g0nQ.png
Hello,
1) There is no any referral link at my account page by default http://prntscr.com/jf8lyu
This link is added by Refer A Friend for WooCommerce by WPGens plugin, so, all the questions about these plugin settings you need to address to plugin author. We can help you only if something does not work with our theme only and works fine with the default theme.
2) We have added custom CSS to reduce the button size and content padding to place button and q-ty in one row. Check please.
Regards
Store suddenly looking like this after changing some css on product fonts
Solved, I deleted something I shouldn´t have, but thanks anyways you have the best support by far compared to any other theme
Keep it up!
You are welcome!
We are glad that you sorted out.
Regards
Does the theme support custom email templates? Like this
https://pasteboard.co/HkGORPM.png
Hello,
Yes, if you want to change the template you can follow WC instructions and make changes in the child theme.
Regards
I cannot update my permalinks settings for some reason, it says they areupdated but the stay on custom settings
https://pasteboard.co/HlKQIGr.png
The direct link to my site looks like this why?
Hello,
1. Please check if this issue appears with our theme only or with a default theme too. Reply back in case problem occurs with our theme only, provide us with temporary wp-admin access in the Private Content area.
2. Likely it relates to your WooCommerce settings (WooCommerce > General > Default customer location > Geolocate with page caching support). Read for more information https://docs.woocommerce.com/document/configuring-woocommerce-settings/
Regards
What is the plugin CMB2 is it included within your theme? And is my site coutcouture.com using it?
Hello,
CMB2 plugin enables 8theme Layout Options for Pages, Posts – https://xstore.helpscoutdocs.com/article/36-included-plugins https://xstore.helpscoutdocs.com/article/45-8theme-page-post-layout-settings-8theme-post-options
Regards
Hello,
after updating the theme to 4.26 the fonts of my site have all suddenly changed without touching anything. Here’s a screenshot: https://pasteboard.co/HoE8hdH.png
Hello,
Please check Typography settings in Theme Options.
Regards
Quantity text is between the quantity counter
https://pasteboard.co/Hpg5wYW.png
Hello,
I do not see the problem http://prntscr.com/jti76u Please, clear cache and check now.
Regards
Whenever I try adding a product which is out of stock to the cart it gets stuck in the 8theme ajax preloader and there is no way back
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