Page 1706 – 8theme.com

Forum Replies Created

Viewing 30 posts - 51,151 through 51,180 (of 68,227 total)

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Rose Tyler

Support staff

December 11, 2018 at 09:20

Hello,

The page has a carousel and it causes the issue. I think, there are 2 ways:
1) Create a post instead of the page and set Excerpt manually http://prntscr.com/ltf1d3 > http://prntscr.com/ltf1kj
or
2) Set here http://prntscr.com/ltf2nh 0

Regards

#205759 Copied In reply to: Search bar results

Rose Tyler

Support staff

December 11, 2018 at 09:06

Hello,

You’re welcome!
Please see this screenshot – http://prntscr.com/ltewzm

Regards

#205757 Copied In reply to: Huge issues after updating to most recent version

Rose Tyler

Support staff

December 11, 2018 at 09:05

You’re welcome!

Regards

#205756 Copied In reply to: Error theme-functions.php on line 711

Rose Tyler

Support staff

December 11, 2018 at 09:00

Hello,

Sorry for the delay in answering.
1) I do not see the problem with menu http://prntscr.com/lteptr Is it solved?
2) Please try to use our Products element > http://prntscr.com/ltes6b + http://prntscr.com/ltes8u > http://prntscr.com/ltesjs
About the product name, Theme Options > http://prntscr.com/ltet7l
3, 4) Please provide URL of the page where we will be able to see the mentioned problems.

Regards

#205754 Copied In reply to: Install Issues

Rose Tyler

Support staff

December 11, 2018 at 08:47

Hello,

1) By default, there are only these settings – http://prntscr.com/lteipi
To show the brand above the product title, you need to copy etheme_template_hooks function (xstore/framework/woo.php) into functions.php of child theme and change 11 http://prntscr.com/lteoi3 to 4 http://prntscr.com/lteoqt
2) Which option do you mean?

Regards

#205751 Copied In reply to: Action to change location of brand to above product title on single product page

Rose Tyler

Support staff

December 11, 2018 at 08:29

Hello,

Thanks for the reply. Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password).

Regards

#205750 Copied In reply to: Need Help – Cart & Checkout

Rose Tyler

Support staff

December 11, 2018 at 08:23

Hello,

You’re welcome!

Regards

#205749 Copied In reply to: How to display top bar on mobile devices

Rose Tyler

Support staff

December 11, 2018 at 08:15

Hello,

Go to Theme options and change any option (for example site width to 1180px), save options and then you can change option back. Let me know if warning disappears after that.

Regards

#205748 Copied In reply to: Error theme-functions.php on line 711

Rose Tyler

Support staff

December 11, 2018 at 08:14

Hello,

Thanks for contacting us.
Could you, please, provide temporary wp-admin access in the Private Content area?

Regards

#205747 Copied In reply to: Cart and Checkout Text Color Issue

Rose Tyler

Support staff

December 11, 2018 at 08:11

Hello,

Please provide us with URL of page where we will be able to recreate the problem.
Also, provide temporary wp-admin access.

Regards

#205746 Copied In reply to: Search bar results

Rose Tyler

Support staff

December 11, 2018 at 08:06

Hello,

Sorry for the delay in answering.
On Archives page – http://prntscr.com/lte60b Please contact your hosting provider and increase PHP Memory limit.
I do not see this error http://prntscr.com/lte7aw on mentioned pages. Is it solved?
About an image in Breadcrumbs, I do not see the problem for now. But if you face such issue, please setup WC pages https://docs.woocommerce.com/document/woocommerce-pages/ to solve the problem.

Regards

#205744 Copied In reply to: Fatal error: Call to undefined function etheme swiper lazy preloader() in….

Rose Tyler

Support staff

December 7, 2018 at 16:56

Hello,

Thanks for the topic.
Please provide temporary wp-admin and FTP access so we can take a closer look.

Regards

#205631 Copied In reply to: Error with google fonts net::ERR_ABORTED 400

Rose Tyler

Support staff

December 7, 2018 at 16:54

There is no such possibility.
You can add the phone number into Top bar (Theme Options > Header > Top bar > Enable top bar > On + Apperance > Widgets > Left / Right side top bar area > Text widget).
To change the position of the search icon, go to Theme Options > Header > Search > Search widget position.
Also, you can move the cart, Wishlist and Sign In links into Top bar via Theme Options > Header > Header layout.
Paddings of menu items http://prntscr.com/ls15fq you can change in Theme Options > Menu > Menu styling > Main menu links > Customize > http://prntscr.com/ls15z1

Regards

#205630 Copied In reply to: Install Issues

Rose Tyler

Support staff

December 7, 2018 at 16:34

Hello,

Content of the Private area is visible only for you and moderators, like me and Olga Barlow.
Could, you, please describe what needs to be done so warnings appear in the log? Please clear the log so we can test which actions are reasons for warnings.

Regards

#205629 Copied In reply to: Errors in Log

Rose Tyler

Support staff

December 7, 2018 at 16:15

Hello,

I can’t log in, unfortunately. Please provide correct wp-admin and FTP access so we can take a closer look.

Regards

#205625 Copied In reply to: Errors in Log

Rose Tyler

Support staff

December 7, 2018 at 16:02

Dear,

I can see your site, but the desired result in a bit unclear for me. Could you, please, describe what you want to achieve one more time in more details?

Regards

#205624 Copied In reply to: Install Issues
Rose Tyler

Support staff

December 7, 2018 at 15:45
You’re welcome!

.blog-post .post-information .post-info { font-size: 0px; } .blog-post .post-information .posted-on { font-size: 14px; }

Regards
#205622 Copied In reply to: Blog text issues
Rose Tyler

Support staff

December 7, 2018 at 15:40

Please provide a screenshot for better understanding the desired result.
You can use such screenshot maker as Lightshot https://prnt.sc/
Also, watch this video about widgets areas – https://youtu.be/4SfPPuwPCVI

Regards

#205621 Copied In reply to: Install Issues

Rose Tyler

Support staff

December 7, 2018 at 15:30

Hello,

1) Theme Options > Styling > Customize buttons.
2) We don’t have New label and you may look for additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/

Regards

#205619 Copied In reply to: Shop elements styling
Rose Tyler

Support staff

December 7, 2018 at 15:03
Hello,

Please add this code in style.css file of your child theme:

.blog-post .post-images { margin-bottom: 0px; } .blog-post .post-information .post-title { line-height: 1.2; } .blog-post .post-description p { word-break: break-word; }

Regards
#205616 Copied In reply to: Blog text issues
Rose Tyler

Support staff

December 7, 2018 at 14:49

Hello,

Sorry, but your question is a bit unclear to me.
Please see screenshots http://prntscr.com/lrzac9 > http://prntscr.com/lrzapk http://prntscr.com/lrzax9
If this is not what you are looking for, describe the question in more details.

Regards

#205615 Copied In reply to: Traduction 8theme Best offer

Rose Tyler

Support staff

December 7, 2018 at 13:19

You’re welcome!

Regards

#205608 Copied In reply to: Error

Rose Tyler

Support staff

December 7, 2018 at 13:11

You’re welcome!

Regards

#205605 Copied In reply to: Incorrect password notification in the iframe sign in or register

Rose Tyler

Support staff

December 7, 2018 at 13:11

Hello,

I do not see the problem http://prntscr.com/lrxthq Please clear cache and check one more time. Make sure that version of your browser is not very old.
Also, I would recommend you to update the theme to latest version (5.1.3). Go to your site Dashboard > Updates and press Force Check button. The new version should appear at the list of available themes.

Regards

#205604 Copied In reply to: WPBAKERY not working

Rose Tyler

Support staff

December 7, 2018 at 13:06

Hello,

Please go to Theme Options > change any style and click on Save Changes. For example, add space in custom css area https://gyazo.com/fc0dcc917664150288ffddf3dfe462dd

Regards

#205603 Copied In reply to: Error

Rose Tyler

Support staff

December 7, 2018 at 13:06

You’re welcome!
Have a nice day.

Regards

#205601 Copied In reply to: Header hight on mobile

Rose Tyler

Support staff

December 7, 2018 at 11:55

Hello,

I would recommend you to disable “Header over the content” in Theme Options > Header > Header style. Please activate the overlap only on pages where it is required, for example, on Home page > http://prntscr.com/lrwshw

Regards

#205595 Copied In reply to: Header hight on mobile

Rose Tyler

Support staff

December 7, 2018 at 11:39

You rewrited etheme_sign_link function via child theme and removed action="<?php echo get_permalink( get_option('woocommerce_myaccount_page_id') ) ?>"
it caused the problem.
Please clear cache and check now.

Regards

#205593 Copied In reply to: Incorrect password notification in the iframe sign in or register

Rose Tyler

Support staff

December 7, 2018 at 11:10

1) Please set for the user – administrator role so I can see categories of products and Plugins section http://prntscr.com/lrw517
2) Try to enter names, not ids, here – http://prntscr.com/lrw67j

Regards

#205591 Copied In reply to: [8theme] Products not working

Rose Tyler

Support staff

December 7, 2018 at 11:04

Thanks for the notice.
Please see this screenshot – http://prntscr.com/lrw3vk

Regards

#205588 Copied In reply to: 43/5000 No product images in the imported demo
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Viewing 51,180 results - 51,151 through 51,180 (of 68,227 total)

Viewing 30 posts - 51,151 through 51,180 (of 68,227 total)

← 1 2 3 … 1,705 1,706 1,707 … 2,273 2,274 2,275 →

Forum Replies Created

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