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Viewing 30 posts - 51,151 through 51,180 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 09:20

    Hello,

    The page has a carousel and it causes the issue. I think, there are 2 ways:
    1) Create a post instead of the page and set Excerpt manually http://prntscr.com/ltf1d3 > http://prntscr.com/ltf1kj
    or
    2) Set here http://prntscr.com/ltf2nh 0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 09:06

    Hello,

    You’re welcome!
    Please see this screenshot – http://prntscr.com/ltewzm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 09:05

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 09:00

    Hello,

    Sorry for the delay in answering.
    1) I do not see the problem with menu http://prntscr.com/lteptr Is it solved?
    2) Please try to use our Products element > http://prntscr.com/ltes6b + http://prntscr.com/ltes8u > http://prntscr.com/ltesjs
    About the product name, Theme Options > http://prntscr.com/ltet7l
    3, 4) Please provide URL of the page where we will be able to see the mentioned problems.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:47

    Hello,

    1) By default, there are only these settings – http://prntscr.com/lteipi
    To show the brand above the product title, you need to copy etheme_template_hooks function (xstore/framework/woo.php) into functions.php of child theme and change 11 http://prntscr.com/lteoi3 to 4 http://prntscr.com/lteoqt
    2) Which option do you mean?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:29

    Hello,

    Thanks for the reply. Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:23

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:15

    Hello,

    Go to Theme options and change any option (for example site width to 1180px), save options and then you can change option back. Let me know if warning disappears after that.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:14

    Hello,

    Thanks for contacting us.
    Could you, please, provide temporary wp-admin access in the Private Content area?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:11

    Hello,

    Please provide us with URL of page where we will be able to recreate the problem.
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 08:06

    Hello,

    Sorry for the delay in answering.
    On Archives page – http://prntscr.com/lte60b Please contact your hosting provider and increase PHP Memory limit.
    I do not see this error http://prntscr.com/lte7aw on mentioned pages. Is it solved?
    About an image in Breadcrumbs, I do not see the problem for now. But if you face such issue, please setup WC pages https://docs.woocommerce.com/document/woocommerce-pages/ to solve the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 16:56

    Hello,

    Thanks for the topic.
    Please provide temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 16:54

    There is no such possibility.
    You can add the phone number into Top bar (Theme Options > Header > Top bar > Enable top bar > On + Apperance > Widgets > Left / Right side top bar area > Text widget).
    To change the position of the search icon, go to Theme Options > Header > Search > Search widget position.
    Also, you can move the cart, Wishlist and Sign In links into Top bar via Theme Options > Header > Header layout.
    Paddings of menu items http://prntscr.com/ls15fq you can change in Theme Options > Menu > Menu styling > Main menu links > Customize > http://prntscr.com/ls15z1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 16:34

    Hello,

    Content of the Private area is visible only for you and moderators, like me and Olga Barlow.
    Could, you, please describe what needs to be done so warnings appear in the log? Please clear the log so we can test which actions are reasons for warnings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 16:15

    Hello,

    I can’t log in, unfortunately. Please provide correct wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 16:02

    Dear,

    I can see your site, but the desired result in a bit unclear for me. Could you, please, describe what you want to achieve one more time in more details?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 15:45

    You’re welcome!

    .blog-post .post-information .post-info { font-size: 0px; }
    .blog-post .post-information .posted-on { font-size: 14px; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 15:40

    Please provide a screenshot for better understanding the desired result.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    Also, watch this video about widgets areas – https://youtu.be/4SfPPuwPCVI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 15:30

    Hello,

    1) Theme Options > Styling > Customize buttons.
    2) We don’t have New label and you may look for additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 15:03

    Hello,

    Please add this code in style.css file of your child theme:

    .blog-post .post-images {
        margin-bottom: 0px;
    }
    .blog-post .post-information .post-title {
        line-height: 1.2;
    }
    .blog-post .post-description p {
        word-break: break-word;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 14:49

    Hello,

    Sorry, but your question is a bit unclear to me.
    Please see screenshots http://prntscr.com/lrzac9 > http://prntscr.com/lrzapk http://prntscr.com/lrzax9
    If this is not what you are looking for, describe the question in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 13:19

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 13:11

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 13:11

    Hello,

    I do not see the problem http://prntscr.com/lrxthq Please clear cache and check one more time. Make sure that version of your browser is not very old.
    Also, I would recommend you to update the theme to latest version (5.1.3). Go to your site Dashboard > Updates and press Force Check button. The new version should appear at the list of available themes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 13:06

    Hello,

    Please go to Theme Options > change any style and click on Save Changes. For example, add space in custom css area https://gyazo.com/fc0dcc917664150288ffddf3dfe462dd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 13:06

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 11:55

    Hello,

    I would recommend you to disable “Header over the content” in Theme Options > Header > Header style. Please activate the overlap only on pages where it is required, for example, on Home page > http://prntscr.com/lrwshw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 11:39

    You rewrited etheme_sign_link function via child theme and removed action="<?php echo get_permalink( get_option('woocommerce_myaccount_page_id') ) ?>"
    it caused the problem.
    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 11:10

    1) Please set for the user – administrator role so I can see categories of products and Plugins section http://prntscr.com/lrw517
    2) Try to enter names, not ids, here – http://prntscr.com/lrw67j

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 11:04

    Thanks for the notice.
    Please see this screenshot – http://prntscr.com/lrw3vk

    Regards

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    Viewing 51,180 results - 51,151 through 51,180 (of 68,227 total)
Viewing 30 posts - 51,151 through 51,180 (of 68,227 total)
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