Return to previous page

Topic: The site is not calculating shipping in variable products

vicweb

Participant

December 5, 2018 11:26 pm

The website is not calculating shipping for the various products. Can you help me?

All CDs shipping is being calculated correctly, but the T-shirts are not calculating.
Site URL: hidden
Theme version: 5.1
WooCommerce version: 3.5.2

#205480 copied to clipboard

Rose Tyler

Support staff

December 6, 2018 9:14 am

Hello,

In case you use the latest version of WC plugin, you need to update our theme and Core plugin to latest versions
https://xstore.helpscoutdocs.com/article/63-theme-update
https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#205500 copied to clipboard

vicweb

Participant

December 6, 2018 11:38 am

I updated the theme and the Core Plugin, but the calculation for variable products does not work.

Content is visible for topic creator and
support staff only.

#205525 copied to clipboard

Rose Tyler

Support staff

December 6, 2018 11:45 am

Please check if you have the same problem with default WC theme – Storefront. We are theme support and we can help you with issues related strictly to our theme.
If the problem occurs with our theme only, provide a screenshot of how shipping calculation works with the Storefront and temporary wp-admin access.

Regards

#205529 copied to clipboard

Viewing 4 results

1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme system image

Upload your translation files

Click on the desired target language for which you already have a translation.

Choose file (max-size 1mb, zip or rar)

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.