Slider and lightbox not working on mobile

• 

  timcloud

  |

  Participant

  | December 4, 2018 at 11:05 pm

  When viewing a single product on mobile i can’t seem to get the slider to work. Is there a setting i’m missing?

  Site URL: https://www.vrkopn.com/product/fietshouder-stevige-smartphonehouder-fiets/

  Theme version: 5.1.3

  WooCommerce version: 3.5.2

  

  Content is visible for topic creator and
  support staff only.

  #205395 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 5, 2018 at 8:34 am

  Hello,

  Do you use the latest version of Core plugin (1.1.7)? https://xstore.helpscoutdocs.com/article/37-plugins-update
  Try to disable all 3rd party plugins to check if one of them causes the problem.
  If this doesn’t help, provide us with temporary wp-admin and FTP access.

  Regards

  #205402 copied to clipboard
  

  timcloud

  |

  Participant

  | December 6, 2018 at 10:26 am

  I tried but still having issues, could you take a look? Thanks!

  

  Content is visible for topic creator and
  support staff only.

  #205509 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 6, 2018 at 11:18 am

  Hello,

  I do not see the problem on your site – http://prntscr.com/lrfj47 Please clear cache and check one more time.
  Let me know if the issue was solved.

  Regards

  #205520 copied to clipboard
  

  timcloud

  |

  Participant

  | December 6, 2018 at 1:15 pm

  Was that done on an actual phone or just by making the browser smaller? Because if i make it smaller in brwoser i indeed see what you see. But on an actual phone it’s not working.

  #205532 copied to clipboard
  

  timcloud

  |

  Participant

  | December 6, 2018 at 1:29 pm

  Nevermind, i think i found it. Now i only need a solution. It is because of WP-Rocket

  #205533 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | December 6, 2018 at 6:53 pm

  Hello,

  I see. Ok, I’m glad that you sorted out. Do you need any other help from our side?

  Regards

  #205558 copied to clipboard
Viewing 7 results
1 through 7 (of 7 total)