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Topic: Sale Label

Hugo

Participant

December 5, 2018 8:37 pm

Hi,

The sale label is not showing anymore, just in the home.
I am using [8THEME] Produtcts to display it

Shop page and others its working fine.
Site URL: hidden
Theme version: 5.1.3
WooCommerce version: 3.5.2

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Rose Tyler

Support staff

December 6, 2018 8:51 am

Hello,

Do you use the latest version of Core plugin (1.1.7)?
https://xstore.helpscoutdocs.com/article/37-plugins-update
Try to disable all 3rd party plugins to check if one of them causes the problem.

Regards

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Hugo

Participant

December 6, 2018 6:51 pm

Hi,
I have the latest version of Core Plugin 1.1.7
Apparently no other plugin its causing the bug. I disabled one by one for test.

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Rose Tyler

Support staff

December 7, 2018 8:41 am

Hello,

Please provide temporary wp-admin and FTP access so we can take a closer look.

Regards

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Hugo

Participant

December 10, 2018 1:22 pm

here

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

December 10, 2018 7:49 pm

Hello,

What is the username of the FTP user?

Regards

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Hugo

Participant

December 11, 2018 2:06 pm

ops, sorry.

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

December 11, 2018 3:45 pm

Hello,

Fixed. Please, clear cache and check now.
The fix will be added in the next theme update also.

Regards

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Hugo

Participant

December 12, 2018 12:10 pm

Great, thank you!

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Rose Tyler

Support staff

December 12, 2018 1:49 pm

You’re welcome!

Regards

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