Hello,
Do you use the latest version of Core plugin (1.1.7)?
https://xstore.helpscoutdocs.com/article/37-plugins-update
Try to disable all 3rd party plugins to check if one of them causes the problem.
Regards
Hello,
Please provide temporary wp-admin and FTP access so we can take a closer look.
Regards
Hello,
What is the username of the FTP user?
Regards
Hello,
Fixed. Please, clear cache and check now.
The fix will be added in the next theme update also.
Regards
You’re welcome!
Regards
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty
You may extend support period on ThemeForest and then update its status by clicking "Update" button in your Account area.
Purchase code | Expiration date |
---|---|
adb2cf8c-15ed-4d7a-a406-790658a81a6c | 03 Dec 2019 |