Page 1683 – 8theme.com

Forum Replies Created

Viewing 30 posts - 50,461 through 50,490 (of 68,187 total)

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Rose Tyler

Support staff

January 31, 2019 at 08:54

Hello,

Have you followed our instruction – https://www.8theme.com/faq/ “How to update plugins included in theme” ?
What error do you get?
We did not find compatibility problems.

Regards

#208302 Copied In reply to: Rev. Slider update

Rose Tyler

Support staff

January 31, 2019 at 08:22

Hello,

Here is a screenshot of our demo – https://prnt.sc/l875nd https://xstore.8theme.com/
Please watch these videos – https://youtu.be/f07MBdnFPfk https://youtu.be/OnxkixHtVLI
Note that the content of static block can’t be displayed on the mobile menu correctly, so we created another menu for mobile on the demo – http://prntscr.com/l876jd + http://prntscr.com/l876n4 http://prntscr.com/l876pk

Regards

#208301 Copied In reply to: Swapping out the product categories

Rose Tyler

Support staff

January 31, 2019 at 08:17

Hello,

As I can see your mega menu structure was created using a static block. In this case, you need to create a separate menu for mobile devices.
Here is a screenshot of our demo – https://prnt.sc/l875nd https://xstore.8theme.com/ Content of this block can’t be displayed on mobile correctly, so we created another menu for mobile on the demo – http://prntscr.com/l876jd + http://prntscr.com/l876n4 http://prntscr.com/l876pk
Feel free to ask if you have any other questions.
Also, here are our video tutorials – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

Regards

#208300 Copied In reply to: Mobile Submenu Not showing

Rose Tyler

Support staff

January 30, 2019 at 16:36

You’re welcome!
Have a nice day.

Regards

#208268 Copied In reply to: Custom Meta Boxes – Problem after set up

Rose Tyler

Support staff

January 30, 2019 at 16:06

There was a problem in one of our files. Fix for this problem will be added in the next theme update.
You can activate the maintenance plugin on site and check if there are any new errors.

Regards

#208266 Copied In reply to: Custom Meta Boxes – Problem after set up

Rose Tyler

Support staff

January 30, 2019 at 15:57

Sorry, but your request is a bit unclear for me. Please describe the desired result in more details.
Thanks in advance.

Regards

#208264 Copied In reply to: search template different than main template

Rose Tyler

Support staff

January 30, 2019 at 15:51

Fixed. Please check now.

Regards

#208263 Copied In reply to: Custom Meta Boxes – Problem after set up

Rose Tyler

Support staff

January 30, 2019 at 15:44

Could you disable the maintenance mode, temporarily?

Regards

#208261 Copied In reply to: Custom Meta Boxes – Problem after set up

Rose Tyler

Support staff

January 30, 2019 at 15:08

Please provide FTP access.

Regards

#208259 Copied In reply to: Custom Meta Boxes – Problem after set up

Rose Tyler

Support staff

January 30, 2019 at 14:57

Hello,

Provide URL, temporary wp-admin and FTP access to your site, please. We’ll check what caused this issue.

Regards

#208257 Copied In reply to: Custom Meta Boxes – Problem after set up

Rose Tyler

Support staff

January 30, 2019 at 13:46

You’re welcome!

Regards

#208252 Copied In reply to: Copyright Display

Rose Tyler

Support staff

January 30, 2019 at 13:45

Hello,

We used custom font https://www.fontsquirrel.com/fonts/hk-grotesk and it was not imported because Theme Options do not import custom fonts, you can easily install it via Theme Options > Typography > Custom font and upload HK Grotesk Regular.
Frames are part of images there http://prntscr.com/me8cq6 https://xstore.8theme.com/demos/2/organic01/wp-content/uploads/sites/19/2018/10/20.jpg
Appearance > Widgets > Footer Column 1 > add static block of footer.
Please see a screenshot of our menu settings – http://prntscr.com/me8gd6
Feel free to ask if you have any other questions.

Regards

#208251 Copied In reply to: How to switch whole theme designs

Rose Tyler

Support staff

January 30, 2019 at 13:30

Hello,

Please provide URL of the page and describe what exactly needs to be changed. Maybe it can be done using custom css code.
Note, that we are theme support and we are able to help you only with issues related strictly to our theme.

Regards

#208249 Copied In reply to: Create Archive CPT Page

Rose Tyler

Support staff

January 30, 2019 at 11:39

You can disable sidebar on custom pages with products – https://prnt.sc/me6fza

Regards

#208241 Copied In reply to: search template different than main template

Rose Tyler

Support staff

January 30, 2019 at 11:37

Hello,

If you have only 1 footer static block there are no needs to select footer for home page separately, so Edit page > Page layout > Use custom footer for this page > Default.

Regards

#208240 Copied In reply to: Copyright Display

Rose Tyler

Support staff

January 30, 2019 at 10:42

You’re welcome!
Have a nice day.

Regards

#208236 Copied In reply to: Woocommerce update and broken site

Rose Tyler

Support staff

January 30, 2019 at 10:42

You’re welcome!

Regards

#208234 Copied In reply to: Related Products issue
Rose Tyler

Support staff

January 30, 2019 at 10:36
Dear,

Our theme inherits the functionality of WooCommerce.
Storefront – http://prntscr.com/me5fq8 http://prntscr.com/me5g0m and our theme – http://prntscr.com/me5gfc
If you are looking for this result – http://prntscr.com/me5grb , add this code in functions.php of child theme:

add_filter( 'woocommerce_product_subcategories_hide_empty', 'hide_empty_categories', 10, 1 ); function hide_empty_categories ( $hide_empty ) { $hide_empty = FALSE; // You can add other logic here too return $hide_empty; }

Regards
#208233 Copied In reply to: Show sub categories even if there are no products in them
Rose Tyler

Support staff

January 30, 2019 at 09:32

Feel free to ask if you have any other questions.

Regards

#208227 Copied In reply to: My submenu i am unable to click

Rose Tyler

Support staff

January 30, 2019 at 09:31

Hello,

It works fine in Chrome browser for me – https://prnt.sc/me4hf9 Please make sure that your version of the browser is not very old and any of browser extensions on your computer don’t affect displaying of the site.

Regards

#208226 Copied In reply to: Product Slider Gallery not functioning properly in Chrome browser
Rose Tyler

Support staff

January 30, 2019 at 09:28
Hello,

1) Please read this article – https://docs.woocommerce.com/document/variable-product/
Provide temporary wp-admin access so I can take a closer look.
2) Add this code in Theme Options > Custom css > Global custom css:

.productCarousel .footer-product .yith-wcwl-add-button a.add_to_wishlist, .productCarousel .footer-product .show-quickly { font-size: 11px; } .productCarousel .footer-product .show-quickly {text-align: right;}

3) Please provide a screenshot for better understanding of what exactly needs to be changed.
You can use such screenshot maker as Lightshot https://prnt.sc/
4) For this https://prnt.sc/me4gfz you need to use an additional plugin, for example, https://wordpress.org/plugins/woocommerce-currency-switcher/

Regards
#208225 Copied In reply to: Theme Features not Working
Rose Tyler

Support staff

January 30, 2019 at 09:16

Hello,

Make sure that brands are enabled in Theme Options > Modules > Brands.
Also, the latest version of Legenda theme is 3.9.1, it is available for auto update. Also, we’ve sent an archive of 3.9.1 version to your registration email.
Please let us know if there are warnings after the theme update.

Regards

#208223 Copied In reply to: Error message at top of screen under Brand

Rose Tyler

Support staff

January 30, 2019 at 09:09

Hello,

Default WooCommerce widgets work on default wc pages (shop, categories of products) only.

Regards

#208221 Copied In reply to: search template different than main template
Rose Tyler

Support staff

January 30, 2019 at 09:01
Hello,

Please add this code in Theme Options > Custom css > Global custom css or in style.css file of your child theme:

@media only screen and (max-width: 992px) { .header-logo img { max-width: 300px !important; width: 200px; max-height: 100% !important; } .header-wrapper header .container-wrapper { padding: 0px; } }

Regards
#208219 Copied In reply to: Phone Version logo size
Rose Tyler

Support staff

January 30, 2019 at 08:57

Hello,

Try to resave settings in wp-admin panel > Settings > Permalinks.
Let us know the result.

Regards

#208218 Copied In reply to: Post category

Rose Tyler

Support staff

January 30, 2019 at 08:52

Hello,

Please provide temporary wp-admin access, so I can take a closer look.

Regards

#208217 Copied In reply to: Problem with Brand List Element

Rose Tyler

Support staff

January 30, 2019 at 08:26

You’re welcome!

Regards

#208216 Copied In reply to: How to get rid of the "search" sidebar widget ?

Rose Tyler

Support staff

January 30, 2019 at 08:24

Hello,

Theme Options > Shop > Shop page Layout > Sidebar widgets with scrollable content > Off.
Also, you can disable “Open product categories widget by default” in Theme Options > Shop elements > Categories > Open product categories widget by default.

Regards

#208215 Copied In reply to: Marseille Categories menu fade out effect

Rose Tyler

Support staff

January 30, 2019 at 08:17

Hello,

You need to unselect “Hide empty categories” in settings of Categories widget http://prntscr.com/me3kgc
If this is not what you are looking for, provide your site and temporary wp-admin access, so I can take a closer look.

Regards

#208214 Copied In reply to: Show sub categories even if there are no products in them

Rose Tyler

Support staff

January 30, 2019 at 08:05

You’re welcome!

Regards

#208213 Copied In reply to: Arrow of variable product is gone
← 1 2 3 … 1,682 1,683 1,684 … 2,271 2,272 2,273 →

Viewing 50,490 results - 50,461 through 50,490 (of 68,187 total)

Viewing 30 posts - 50,461 through 50,490 (of 68,187 total)

← 1 2 3 … 1,682 1,683 1,684 … 2,271 2,272 2,273 →

Forum Replies Created

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