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  Stefan

  Participant

  January 30, 2019 2:51 pm

  Hey support team!

  After installing the theme (FTP), I get this error message:

  Warning: count(): Parameter must be an array or an object that implements Countable in /wp-content/themes/lifestyle/framework/thirdparty/custom-metaboxes/init.php on line 746

  What do I wrong? Can you tell me, where the problem should be!
  Thanks in advance

  Stefan

  Theme version: 1.2

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  Rose Tyler

  Support staff

  January 30, 2019 2:57 pm

  Hello,

  Provide URL, temporary wp-admin and FTP access to your site, please. We’ll check what caused this issue.

  Regards

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  Stefan

  Participant

  January 30, 2019 3:02 pm

  Hi Rose! Thank you for the quick response.

  EDIT: I also added FTP credentials

  

  Content is visible for topic creator and
  support staff only.

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  Rose Tyler

  Support staff

  January 30, 2019 3:08 pm

  Please provide FTP access.

  Regards

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  Stefan

  Participant

  January 30, 2019 3:12 pm

  Sorry!

  

  Content is visible for topic creator and
  support staff only.

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  Rose Tyler

  Support staff

  January 30, 2019 3:44 pm

  Could you disable the maintenance mode, temporarily?

  Regards

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  Stefan

  Participant

  January 30, 2019 3:46 pm

  Yeah, of course. No problem.

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  Rose Tyler

  Support staff

  January 30, 2019 3:51 pm

  Fixed. Please check now.

  Regards

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  Stefan

  Participant

  January 30, 2019 4:01 pm

  Seems it works now. Thank you. Did the (maintenance) plugin cause the error? Never before I had problems with it. In this case sorry for the confusion. I know actually it is one of the first steps to deactivate all plugins. My bad.

  So thank you for this quick response and your help!

  Regards

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  Rose Tyler

  Support staff

  January 30, 2019 4:06 pm

  There was a problem in one of our files. Fix for this problem will be added in the next theme update.
  You can activate the maintenance plugin on site and check if there are any new errors.

  Regards

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  Stefan

  Participant

  January 30, 2019 4:28 pm

  Yeaaah, … I did check. Plugin is active now. Looks good. No error messages any more. Excellent! Thank you!

  Regards

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  Rose Tyler

  Support staff

  January 30, 2019 4:36 pm

  You’re welcome!
  Have a nice day.

  Regards

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