Forum Replies Created

Viewing 30 posts - 50,491 through 50,520 (of 68,187 total)
1 2 3 … 1,683 1,684 1,685 … 2,271 2,272 2,273
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 16:11

    Is the problem solved? If not, please provide a screenshot. You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    #208141 Copied In reply to: search template different than main template
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 16:04

    You’re welcome!

    Regards

    #208140 Copied In reply to: Footer not reading properly on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:54

    Hello,

    We’ve sent an archive of PSD files.

    Regards

    #208134 Copied In reply to: XStore PSD for Tea demo please?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:49

    You need to enable responsive design settings in WPBakery Page Builder settings page by unchecking “Disable responsive content elements”.

    Regards

    #208133 Copied In reply to: Footer not reading properly on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:46

    Have you cleared cache?

    Regards

    #208132 Copied In reply to: search template different than main template
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:37

    The problem was caused by settings of your cache plugin. Please check now – https://prnt.sc/mdaby3

    Regards

    #208131 Copied In reply to: Products slider and insta feed do not load anymore
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 14:57

    Hello,

    Please provide temporary wp-admin access.

    Regards

    #208128 Copied In reply to: Footer not reading properly on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 14:53

    Hello,

    Please add this code in style.css file of your child theme:

    .page-template-search-results .sidebar {
    display:  none;
}
.page-template-search-results .content.span8 {
    width: 100%;
}

    Regards

    #208127 Copied In reply to: search template different than main template
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 14:22

    No.
    You use dark version of styling and white color of the selector background, so this custom css code needs to be used to make the arrow visible.

    Regards

    #208122 Copied In reply to: Arrow of variable product is gone
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 13:52

    Hello,

    It was old style of the arrow that was changed in one of theme updates.
    To get arrow like this http://prntscr.com/md8lek you need to add this custom css code:

    .single-product select {
    background-image: url(data:image/png;base64,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);
}

    Regards

    #208119 Copied In reply to: Arrow of variable product is gone
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 13:12

    Hello,

    You’re welcome!

    Regards

    #208117 Copied In reply to: CSS settings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 11:55

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    #208112 Copied In reply to: widget settings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 11:49

    Hello,

    Limits calculated automatically based on the prices of your products.

    Regards

    #208110 Copied In reply to: widget settings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 10:04

    Hello,

    Please delete or cahnge this custom css code:

    .type-label-2 .sale{
  margin-top: 18px;
}

    Regards

    #208103 Copied In reply to: SALE and NEWS bubbles not aligned with text
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 09:29

    Hello,

    Sorry for the delay due to the weekends.
    I do not see the problem with images and tabs on your single product page https://prnt.sc/md4nv1
    Is it solved?

    Regards

    #208099 Copied In reply to: jquery error on Product Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 09:16

    Hello,

    Here is code of the footer static block from the demo – http://prntscr.com/md4h1o

    [vc_row equal_height="yes" content_placement="top" css=".vc_custom_1477573881536{border-bottom-width: 1px !important;padding-top: 30px !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}"][vc_column width="1/4" css=".vc_custom_1479299931995{padding-top: 0px !important;padding-bottom: 30px !important;}" el_class=".mob-center" offset="vc_col-lg-3 vc_col-md-3 vc_col-xs-12"][vc_single_image image="4889" img_size="155x27" css=".vc_custom_1477573808354{margin-bottom: 0px !important;}"][/vc_column][vc_column width="3/4" css=".vc_custom_1479299953250{padding-top: 0px !important;padding-bottom: 30px !important;}" offset="vc_col-xs-12"][vc_column_text css=".vc_custom_1479117817736{margin-bottom: 0px !important;}"]
<div class="footer-links-bakery" style="text-align: right;"><a href="#">About Us</a><a href="#">Contact Us</a><a href="#">Delivery Info</a><a href="#">Careers</a><a href="#">Terms of Use</a></div>
[/vc_column_text][/vc_column][/vc_row]

    Please use backend editor to change the content of it – https://prnt.sc/md4he7

    Regards

    #208097 Copied In reply to: How can I get my default footer static block back?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 09:11

    Hello,

    Thanks for contacting us.
    Here you can download the latest versions of all plugins – https://www.8theme.com/downloads/
    Please follow documentation of the plugin to setup it – https://medium.com/screets/screets-live-chat-user-guide-2454d9c5bb33

    Regards

    #208096 Copied In reply to: Screets live chat plugin not included
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 08:37

    Hello,

    This menu http://prntscr.com/md3xt7 was created using static blocks. Please see screenshots – https://prnt.sc/md3yet https://prnt.sc/md3z42 https://prnt.sc/md3zet http://prntscr.com/md3zzq
    Also, please watch this video – https://youtu.be/f07MBdnFPfk
    Feel free to ask if you have any questions.

    Regards

    #208095 Copied In reply to: Secondary menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 08:13

    Hello,

    Please check how this works with default WC theme – Storefront. We are able to help only in case problem relates to our theme.
    If the problem persists with the default theme also, it’s because of your server/hosting. Contact your hosting provider to solve the problem.

    Regards

    #208094 Copied In reply to: Connection lost. Saving has been disabled until you’re reconnected.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 08:10

    Hello,

    Have you installed new 3rd party plugins?
    Are there any errors in the console on your site?
    Please provide URL and temporary wp-admin access so we can take a closer look.

    Regards

    #208093 Copied In reply to: Products slider and insta feed do not load anymore
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 15:32

    To apply custom css code to a separate post page only, you need to add the code here – https://prnt.sc/mc2xaz instead of Custom css area in Theme Options.

    Regards

    #208070 Copied In reply to: Layout of an article
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 13:24

    You’re welcome!

    Regards

    #208065 Copied In reply to: Layout of an article
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 11:46

    Here is a screenshot of settings from the demo – http://prntscr.com/mbzcyl
    If you get a different result with the same settings, provide your site URL and temporary wp-admin access so I can take a closer look.

    Regards

    #208059 Copied In reply to: Layout of an article
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 11:28

    Hello,

    Please provide URLs of your page and demo page with the desired result.

    Regards

    #208057 Copied In reply to: Layout of an article
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 10:02

    Hello,

    You can add content here – https://prnt.sc/mbxux3 > http://prntscr.com/mbxv48
    A position of this description you can change in Theme Options > Shop > Shop page Layout > Shop Page Banner position.

    Regards

    #208052 Copied In reply to: Brand page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 09:36

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    #208049 Copied In reply to: XStore – How to put a thin grey border around products please?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 08:33

    Hello,

    Please add this code in Custom css:

    .single-product .thumbnails-list .slick-slide a {
    border: 1px solid #f00;
    margin: 3px;
}

    Regards

    #208047 Copied In reply to: XStore – How to put a thin grey border around products please?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 08:21

    Hello,

    I’ve added content in your Footer static block – https://prnt.sc/mbwlf5 now you can edit it appropriate to your needs.
    To be able to see changes on the frontend of the site, you need to clear all cache.
    Also, you can find our video tutorials here – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Regards

    #208046 Copied In reply to: How can I get my default footer static block back?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2019 at 13:54

    Hello,

    Please provide a screenshot of the problem. You can use such screenshot maker as Lightshot https://prnt.sc/
    Is “Old browser support” enabled in Theme Options > Speed Optimization?
    Please provide temporary wp-admin access.

    Regards

    #208032 Copied In reply to: Image sizes off on product gallery page on IE11
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2019 at 13:25

    Hello,

    Yes, please check code in Appearance > Customize > Additional css area.

    Regards

    #208030 Copied In reply to: XStore – How to put a thin grey border around products please?
  • 1 2 3 … 1,683 1,684 1,685 … 2,271 2,272 2,273
    Viewing 50,520 results - 50,491 through 50,520 (of 68,187 total)
Viewing 30 posts - 50,491 through 50,520 (of 68,187 total)
1 2 3 … 1,683 1,684 1,685 … 2,271 2,272 2,273

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