Please check if mentioned strings are translated for XStore Core plugin.
If this doesn’t help, provide temporary wp-admin access also.
Regards
Rose Tyler
Support staff
May 14, 2019 at 13:02
Hello, Tyler
Please check Home page now.
Also, here you can download XStore import files – https://www.8theme.com/downloads/ if you need to import a separate part of the demo content.
Regards
Rose Tyler
Support staff
May 14, 2019 at 12:52
Hello,
Please check the Home page now.
Regards
Rose Tyler
Support staff
May 14, 2019 at 12:40
Hello,
As I see, you have only 1 project on the English language http://prntscr.com/nodi4h which doesn’t have a featured image http://prntscr.com/nodiw4
I would recommend you to create the translation for a few projects and upload featured images for them, then check the portfolio page.
Thanks for contacting us.
This will be fixed in the next update of the theme. get_woocommerce_term_meta is deprecated, and should be replaced by get_term_meta in these files https://prnt.sc/noakjk
Sorry, but the last reply is a bit unclear for me. Have you sorted out?
Do you need any further assistance?
Regards
Rose Tyler
Support staff
May 14, 2019 at 08:07
Hello,
3) Make sure that the image was removed – http://prntscr.com/no9huf
Provide temporary wp-admin access so I can take a closer look http://prntscr.com/no9hyu
4) Static Block section was not deleted. Make sure that static blocks are enabled http://prntscr.com/no9i9v and XStore Core plugin is activated.
Regards
Rose Tyler
Support staff
May 14, 2019 at 08:02
Hello,
Please describe problems in more details with screenshots, for better understanding what exactly was done but doesn’t work.
You can use such screenshot maker as Lightshot https://prnt.sc/
If the question relates to the slider, please read documentation of the plugin – https://www.themepunch.com/revslider-doc/parallax-3d/#parallax
We excluded real images / products from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error. As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.
We’ve sent .csv file with products from the default demo version to your registration email. You can use it to import products on the site, go to Products > Import. Before the import, set desired settings for product images in Appearance > Customize > WooCommerce > Product Images – http://prntscr.com/no96eh
Your site under maintenance mode, previous credentials are incorrect, so I can’t check how it looks now. What exactly you can’t configure like on our demo? Please describe problems in more details and we will help you.
Regards
Rose Tyler
Support staff
May 14, 2019 at 07:16
Hello,
On a large screen, it looks nice – https://prnt.sc/no8v6n Looks like it specific behavior on responsive (different devices).
What about adding the video via element? Please check the page now http://prntscr.com/no8y5b
Theme Options > Shop > Shop page Layout > Sidebar widgets with scrollable content, Sidebar position for mobile or Hide sidebar for mobile devices.
Regards
Rose Tyler
Support staff
May 13, 2019 at 16:15
Dear, Maris
Please add this code in Theme Options > Custom CSS > Global Custom CSS, to fix the problem:
@media only screen and (min-width: 993px){
.single-product-xsmall .swiper-wrapper.thumbnails-list {
justify-content: start;
}
}
you will be able to delete this custom code after the next update.
Regards
Rose Tyler
Support staff
May 13, 2019 at 15:16
Hello,
Please make sure that credentials from FTP are related to the mentioned site, because we can’t see changes that were done in files (we have reverted them for now). Or provide us with a path to the theme folder on FTP.
Do you use CDN?
Regards
Rose Tyler
Support staff
May 13, 2019 at 15:10
Hello,
We do not see the problem with the mentioned product or a new product anymore. Have you fixed the problem or changed some settings?
