I have just found out that there is a compatibility issue between the theme and Doakn Plugin while adding a new product using the vendor’s dashboard.
The issue is that the product type is not saved as it should be.
Check the screenshots.
I have contacted the Dokan Plugin support and they asked to deactivate the theme and check if the issue is still there, and when I deactivated it the issue was fixed.
So, they asked to contact the theme support to check the issue.
Could you please check the issue?
Thanks in AdvanceSite URL: hidden Theme version: Version: 5.2 WooCommerce version: Version 3.6.2
I have another issue, it is related to the 8theme – Swatches Filter.
I have used this attribute filter, to filter the colours on the store, but what makes me confused is how to clear the results of the filter? and how to select a single colour each time?
Note: At the settings of the widget I tried both options of the query type “AND” – “OR”, but neither did what I expected.
Could you assist me with this?
Thanks for the reply,
That worked quite good for me, thanks for the advice.
While I was adding an attribute using the vendor’s dashboard, when I select the attributes that have the type: (Label, Image or Color), I have noticed that the attribute’s values textbox is not displayed, which means I can’t select any value.
Could you please check this issue?
We found that plugin doesn’t work properly with custom product attributes types. We have made some changes in plugin files (dokan-pro\templates\products\edit\html-product-attribute.php and dokan-pro\templates\orders\views\html-product-attribute.php) to fix the problem and contacted plugin author with the request to add support of the custom attributes. Waiting for their answer. Check your site now. Don’t update the plugin if you are not sure that plugin developers added our fix https://prnt.sc/nps9um to their files.
I sent you screenshot in the previous message with the code https://prnt.sc/nps9um . Contact Dokan plugin developers and ask them to fix the limit for the custom attributes. It will be the best way to avoid the problem in future. We have contacted them but they asked information about code that we use to implement variation swatches and have not replied back yet. So, your request to their support will speed up the process, I think.
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