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Header Info line is not visible on my web

This topic has 8 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Rose Tyler

Anas

Participant

May 11, 2019 at 08:48

even though there is as a scroll text content widget is being used.

#213690 Copied Theme version: Xstore 5.1.6.1 (child 1.0)

7 Answers

Eva Kemp

Support staff

May 11, 2019 at 15:37

Hello
Thanks for using our theme
Could you please mentioned in screenshot what is the problem

#213692 Copied

Anas

Participant

May 11, 2019 at 19:16

Content of header info line missing is highlighted with red lines : https://ibb.co/3hkpZYS

screenshot of your demo : https://ibb.co/HDsTjFq

#213699 Copied

Eva Kemp

Support staff

May 11, 2019 at 20:34

Could you please share your admin details and our technician will check it.

Regards

#213702 Copied

Anas

Participant

May 12, 2019 at 08:02

shared

Please contact administrator
for this information.

#213708 Copied

Rose Tyler

Support staff

May 12, 2019 at 11:03

Hello,

I can’t log in your site. Please check access.
This is Top bar – http://prntscr.com/nnhlwe , here are settings from our demo – http://prntscr.com/nnhm9f http://prntscr.com/nnhmcn

Please read this topic to sort out with Header banner – https://www.8theme.com/topic/customize-header-banner/#post-200534 (add code from the example into your static block to get scrollable info line).

Let us know if you need any further assistance.

Regards

#213713 Copied

Anas

Participant

May 12, 2019 at 11:30

Shared valid credentials

Please contact administrator
for this information.

#213717 Copied

Rose Tyler

Support staff

May 12, 2019 at 11:55

Please check one more time – http://prntscr.com/nni1aq

Regards

#213720 Copied
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