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Topic: Header Info line is not visible on my web

Anas

Participant

May 11, 2019 8:48 am

even though there is as a scroll text content widget is being used.
Site URL: hidden
Theme version: Xstore 5.1.6.1 (child 1.0)

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Eva Kemp

Support staff

May 11, 2019 3:37 pm

Hello
Thanks for using our theme
Could you please mentioned in screenshot what is the problem

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Anas

Participant

May 11, 2019 7:16 pm

Content of header info line missing is highlighted with red lines : https://ibb.co/3hkpZYS

screenshot of your demo : https://ibb.co/HDsTjFq

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Eva Kemp

Support staff

May 11, 2019 8:34 pm

Could you please share your admin details and our technician will check it.

Regards

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Anas

Participant

May 12, 2019 8:02 am

shared

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

May 12, 2019 11:03 am

Hello,

I can’t log in your site. Please check access.
This is Top bar – http://prntscr.com/nnhlwe , here are settings from our demo – http://prntscr.com/nnhm9f http://prntscr.com/nnhmcn

Please read this topic to sort out with Header banner – https://www.8theme.com/topic/customize-header-banner/#post-200534 (add code from the example into your static block to get scrollable info line).

Let us know if you need any further assistance.

Regards

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Anas

Participant

May 12, 2019 11:30 am

Shared valid credentials

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

May 12, 2019 11:55 am

Please check one more time – http://prntscr.com/nni1aq

Regards

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