Header Info line is not visible on my web

• 

  Anas

  |

  Participant

  | May 11, 2019 at 8:48 am

  even though there is as a scroll text content widget is being used.

  Site URL: hidden

  Theme version: Xstore 5.1.6.1 (child 1.0)

  #213690 copied to clipboard
  

  Eva Kemp

  |

  Support staff

  | May 11, 2019 at 3:37 pm

  Hello
  Thanks for using our theme
  Could you please mentioned in screenshot what is the problem

  #213692 copied to clipboard
  

  Anas

  |

  Participant

  | May 11, 2019 at 7:16 pm

  Content of header info line missing is highlighted with red lines : https://ibb.co/3hkpZYS
  

  screenshot of your demo : https://ibb.co/HDsTjFq
  

  #213699 copied to clipboard
  

  Eva Kemp

  |

  Support staff

  | May 11, 2019 at 8:34 pm

  Could you please share your admin details and our technician will check it.

  Regards

  #213702 copied to clipboard
  

  Anas

  |

  Participant

  | May 12, 2019 at 8:02 am

  shared

  

  Content is visible for topic creator and
  support staff only.

  #213708 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | May 12, 2019 at 11:03 am

  Hello,

  I can’t log in your site. Please check access.
  This is Top bar – http://prntscr.com/nnhlwe , here are settings from our demo – http://prntscr.com/nnhm9f http://prntscr.com/nnhmcn

  Please read this topic to sort out with Header banner – https://www.8theme.com/topic/customize-header-banner/#post-200534 (add code from the example into your static block to get scrollable info line).

  Let us know if you need any further assistance.

  Regards

  #213713 copied to clipboard
  

  Anas

  |

  Participant

  | May 12, 2019 at 11:30 am

  Shared valid credentials

  

  Content is visible for topic creator and
  support staff only.

  #213717 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | May 12, 2019 at 11:55 am

  Please check one more time – http://prntscr.com/nni1aq

  Regards

  #213720 copied to clipboard
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