Page 1580 – 8theme.com

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Rose Tyler

Support staff

September 5, 2019 at 13:03

Здравствуйте,

Пожалуйста! Мы рады, что проблема была решена.

С уважением

#220835 Copied In reply to: Настройка категорий

Rose Tyler

Support staff

September 5, 2019 at 12:37

Hello,

Have you edited Settings > Permalinks?
Do you have the problem with our theme only or with a default theme too?

Regards

#220833 Copied In reply to: Problem with links

Rose Tyler

Support staff

September 5, 2019 at 12:22

You’re welcome!

Regards

#220831 Copied In reply to: Custom page heading image for this category

Rose Tyler

Support staff

September 5, 2019 at 12:20

Hello,

Update of WPBakery Page Builder plugin can’t create problems.
Have you updated Core plugin? Looks like you updated the XStore Core plugin but did not update the theme. Before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore Core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
Because you are using a very old version of the theme, it would be better to downgrade the Core plugin. Then create a staging site (full copy of the existing one) and do all updates there first.
If you need our assistance, provide temporary wp-admin and FTP access.
As mentioned in our documentation, do not forget about backup – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#220829 Copied In reply to: CMS has been updated to a block editor – Need to be reversed to its previous sta

Rose Tyler

Support staff

September 5, 2019 at 09:34

Try to set 22vw

Regards

#220822 Copied In reply to: Custom page heading image for this category

Rose Tyler

Support staff

September 5, 2019 at 09:20

Hello,

Update WPBakery Page Builder plugin and disable the Gutenberg – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#220820 Copied In reply to: CMS has been updated to a block editor – Need to be reversed to its previous sta

Rose Tyler

Support staff

September 5, 2019 at 08:00

Hello,

Please clear cache and check one more time – https://prnt.sc/p21ib7

Regards

#220813 Copied In reply to: Adding new attribute value in single product

Rose Tyler

Support staff

September 5, 2019 at 07:52

Hello,

Your child theme contained code that calls Redux. We’ve uploaded default functions.php file and renamed the old one https://prnt.sc/p21dsk The site works fine even without the Redux plugin now. Please check.

Regards

#220811 Copied In reply to: Disabled Redux Framework and disfigured site

Rose Tyler

Support staff

September 5, 2019 at 07:29

Hello,

Please provide temporary FTP access also.

Regards

#220810 Copied In reply to: Help with creating the Menu, is in error!

Rose Tyler

Support staff

September 5, 2019 at 07:20

Hello,

[8THEME] Products element has “Lazy loading for this element” option, try to activate it. If this is not what you are looking for. Please describe the problem and desired result in more details.

Regards

#220808 Copied In reply to: Lazy Loading misses up the look of my website

Rose Tyler

Support staff

September 4, 2019 at 16:01

Is there anything else I can help you with?
Please create new topics for new questions – http://prntscr.com/p1o66a https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

#220713 Copied In reply to: XSTORE theme and it's options

Rose Tyler

Support staff

September 4, 2019 at 15:26

Hello,

If you got that error it means you updated the XStore Core plugin but did not update the theme. Before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore Core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
So, update your theme to version 6.0 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#220705 Copied In reply to: XSTORE theme and it's options

Rose Tyler

Support staff

September 4, 2019 at 14:48

Hello,

Please check if the problem persist when a default theme (Storefront) activated on your site.
Try to disable all 3-rd party plugins and check one more time.
Let us know results.

Regards

#220702 Copied In reply to: In the shop page, the product pictures not upload

Rose Tyler

Support staff

September 4, 2019 at 14:35

Здравствуйте,

Theme Options > Shop > Shop page Layout > Sidebar position on category page > Without sidebar.

С уважением

#220699 Copied In reply to: Настройка категорий

Rose Tyler

Support staff

September 4, 2019 at 14:01

Hello,

You can change the color here – https://prnt.sc/p1plok

This part of code doesn’t work – http://prntscr.com/p1pm7p right now, you can delete the code or add !important > https://prnt.sc/p1pmoc

Regards

#220697 Copied In reply to: How to change buttons color

Rose Tyler

Support staff

September 4, 2019 at 13:54

Hello,

I would recommend you to contact support of WooCommerce about this.

Regards

#220695 Copied In reply to: XSTORE theme and it's options

Rose Tyler

Support staff

September 4, 2019 at 12:26

Hello,

Theme Options > Single product page > Tabs Settings > select Tabs type.

Regards

#220693 Copied In reply to: Shop

Rose Tyler

Support staff

September 4, 2019 at 12:22

Hello,

Thanks for using our theme.
Please provide temporary FTP access also.

Regards

#220691 Copied In reply to: Adding new attribute value in single product

Rose Tyler

Support staff

September 4, 2019 at 12:17

Hello,

Theme Options > Breadcrumbs > Breadcrumbs Style and Breadcrumbs Paddings (Top and Bottom paddings).

Regards

#220690 Copied In reply to: Custom page heading image for this category

Rose Tyler

Support staff

September 4, 2019 at 10:56

Hello,

You’re welcome!

Regards

#220687 Copied In reply to: custom-metaboxes error Lifestyle

Rose Tyler

Support staff

September 4, 2019 at 10:30

You’re welcome!
Have a nice day.

Regards

#220683 Copied In reply to: Links not working on smartphones

Rose Tyler

Support staff

September 4, 2019 at 10:10

Здравствуйте,

Пожалуйста, предоставьте URL и временный доступ wp-admin.

С уважением

#220679 Copied In reply to: Настройка категорий
Rose Tyler

Support staff

September 4, 2019 at 09:54
Hello,

Add this code in Theme Options > Custom CSS > Custom CSS for desktop:

.top-bar .wpml-ls-legacy-dropdown a, .top-bar .wpml-ls-legacy-dropdown a:hover { background-color: transparent; border: none; color: white; } .top-bar .wcml-cs-active-currency { padding: 7px 10px; }

Regards
#220677 Copied In reply to: Styling the top-header with WPML
Rose Tyler

Support staff

September 4, 2019 at 09:17

Hello,

You’re welcome!
Have a nice day.

Regards

#220671 Copied In reply to: Single Product Woocommerce tabs and content hidden.

Rose Tyler

Support staff

September 4, 2019 at 09:09

Hello,

Theme Options > Single product page > Tabs Settings > select Tabs type.

Regards

#220668 Copied In reply to: Single Product Woocommerce tabs and content hidden.

Rose Tyler

Support staff

September 4, 2019 at 08:51

Hello,

Is child theme activated on your site?
Have you cleared all cache?

Regards

#220664 Copied In reply to: Brands under products

Rose Tyler

Support staff

September 4, 2019 at 08:40

Hello,

The same problem – http://prntscr.com/p1kg54 Please check one more time.

Regards

#220661 Copied In reply to: Single Product Woocommerce tabs and content hidden.

Rose Tyler

Support staff

September 4, 2019 at 08:36

Hello,

Go to WooCommerce > Status > Tools > Create default WooCommerce pages > Create pages.
https://www.8theme.com/documentation/docs/general-information-2/
Shop Page Display you can change via Appearance > Customize > WooCommerce (Shop) > Product Catalog http://prntscr.com/p1kfpa

Regards

#220660 Copied In reply to: Shop Main Page

Rose Tyler

Support staff

September 4, 2019 at 08:32

Hello,

We’re moving away from the Redux Framework towards Kirki, that would allow us to bring new features with more flexibility http://prntscr.com/p1kcar https://xstore.8theme.com/update-history/ https://kirki.org/docs/

Regards

#220659 Copied In reply to: Kirki Framework

Rose Tyler

Support staff

September 4, 2019 at 08:23

Hello,

Thanks for using our theme.
Please provide correct wp-admin access – http://prntscr.com/p1k7s3

Regards

#220656 Copied In reply to: Single Product Woocommerce tabs and content hidden.
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Viewing 47,400 results - 47,371 through 47,400 (of 68,227 total)

Viewing 30 posts - 47,371 through 47,400 (of 68,227 total)

← 1 2 3 … 1,579 1,580 1,581 … 2,273 2,274 2,275 →

Forum Replies Created

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