Forum Replies Created

Viewing 30 posts - 47,401 through 47,430 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 08:21

    Hello,

    Thanks for using our theme.
    On our demo, you can see an example of the styling http://prntscr.com/p1k5mu
    In your case, custom CSS code should be used to change the displaying. Provide URL of the site and we will help you with the custom code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 08:14

    Please describe the problem in more details with screenshots. Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 08:07

    Hello,

    You can disable categories from the shop grid via Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > http://prntscr.com/p1jx2y
    Or you can set “Primary category” that will be shown on the grid – http://prntscr.com/p1jxr2
    To display brands you can add this code in functions.php file of the child theme:

    add_action('woocommerce_after_shop_loop_item_title', 'et_print_brands', 10);
    function et_print_brands(){
        global $post, $product;
        $terms = wp_get_post_terms( $post->ID, 'brand' );
        if(count($terms)>0) {
            ?>
    			<p>Brands: 
                <?php
                    foreach($terms as $brand) {
                        $image          = '';
                        $thumbnail_id   = absint( get_term_meta ( $brand->term_id, 'thumbnail_id', true ) );
                        ?>
                        <a href="<?php echo get_term_link($brand); ?>">
                            <?php
                                echo $brand->name;
                            ?>
                        </a>
                        <?php
                    }
                ?>
                </p>				
            <?php
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 07:52

    Hello,

    1) I do not see the problem on your site https://prnt.sc/p1jt2d
    2) Please use this code:

    .cart-popup-container .btn-view-cart {
        width: 100%;
    }
    .cart-popup-footer {
        flex-direction: column-reverse;
        padding-bottom: 5px;
    }
    .cart-widget-subtotal {
        margin-bottom: 15px;
    }
    .cart-popup-container .btn-view-cart:hover {
        color: white;
        opacity: .8;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 07:39

    Hello,

    Please provide screenshots of the problem, because on first sight the responsive works fine on your site.
    Clear all cache before checking.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 07:36

    Hello,

    1) I’ve checked your site on Samsung mobile via chrome browser and do not see the problem with links. Please describe the problem in more details. On which device and browser and which links do not work?
    2) I would suggest you to use Yoast SEO plugin. Then you’ll be able to manage SEO product/page descriptions, images etc.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 07:20

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 07:16

    Hello,

    Is the problem solved http://prntscr.com/p1jc7x ?
    Single product layout can be changed via Theme Options > Single product > http://prntscr.com/p1jcnx or via Additional product options [8theme] > https://prnt.sc/p1jd1n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2019 at 11:14

    Hello,

    Before update the link field was a simple input without options, after the update we have improved the option to allow users open link in a new tab etc http://prntscr.com/p0nu24 but you need to re-add links using this updated link button.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2019 at 10:38

    Hello,

    There is o option to upload files by default in WP or WooCommerce, so you will need either third-party plugin or additional customization to implement this.
    If you want to upload the custom file on the single product page you can choose Product Addons plugin, for example https://wordpress.org/plugins/woo-custom-product-addons/ or similar. Keep in mind that Ajax add to cart option in Theme Options > Single Product should be disabled.

    If you want to upload file on the checkout page then look for other third-party plugins because we did not study this question before.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2019 at 10:34

    Hello,

    Use most suitable for you element http://prntscr.com/p0n8gi to add the Add to cart button on the single page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2019 at 10:30

    Hello,

    Do you use any cache plugin, server cache or CDN? Clear the cache and check again. Because looks that options file with previous code was cached.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2019 at 10:16

    Hello,

    You can remove the products from the wishlist on the wishlist page http://prntscr.com/p0mzbc , header wishlist widget does not include the remove option.
    Have you created the wishlist page? If not go to Page > create new > create wishlist page with the wishlist shortcode [yith_wcwl_wishlist] in content. After that go to YITH > Wishlist > and choose the wishlist page http://prntscr.com/p0mwta

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2019 at 10:08

    Hello,

    All the available product types to show in Revolution slider you can find in Revolution slider settings http://prntscr.com/p0mt92 Unfortunate,y, there is no option to show featured products type.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 13:56

    Hello,

    Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 13:05

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 12:44

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 10:55

    Thanks for understanding.
    Let us know if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 10:46

    Hello,

    The update should not remove links from banners.
    What version of the theme did you use before the update?
    Please describe the problem in more details with screenshots. Also, provide temporary wp-admin and FTP access, so we can take a closer look.
    You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 10:05

    Hello,

    The problem is caused by this custom CSS code – https://prnt.sc/p09q70 I suppose you can delete this part of code at all. Or download this image https://xstore.8theme.com/demos/2/x-phone/wp-content/uploads/sites/5/2017/12/little-title-img.png and upload it into your media library then change the URL in the custom CSS code.

    About menu items, change this code http://prntscr.com/p09s9l to 100% > https://prnt.sc/p09se2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 09:36

    Hello,

    1) Have you set “Enable the shipping calculator on the cart page” http://prntscr.com/p09ji2 > http://prntscr.com/p09jcb in WooCommerce > Settings > Shipping > Shipping options?
    Isn’t this what you are looking for?
    2) http://prntscr.com/p09kzq https://docs.woocommerce.com/document/free-shipping/

    Your questions relate to WooCommerce plugin functionality, so it would be better to ask them on forum of the WooCommerce (we are theme support).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 08:56

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how pages load then.
    Did you make changes in the theme files?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 08:53

    Hello,

    Please check “Products type” in settings of Products element – https://prnt.sc/p09bfa
    If this doesn’t help, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 08:50

    Hello,

    I’ve checked your site (changed few settings), Theme options work fine – http://prntscr.com/p09ajo
    Please clear cache and check one more time.
    Let us know if you need any further assistance.
    You can provide screenshots of the problems. Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 15:11

    Hello,

    Thanks for the reply.
    Please note, we don’t give guaranty for full theme compatibility with all 3-rd party plugins.
    Contact the plugin author to get help or find another plugin that will be suitable for your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 14:57

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 13:22

    Hello,

    Once I’ve deactivated WooCommerce Stripe Gateway plugin, all works fine.
    Seems you did not use the correct key, you have js error in the console http://prntscr.com/ozzq92
    Follow Stripe docs https://stripe.com/docs/keys
    If you have any other questions about stripe settings contact plugin author https://wordpress.org/support/plugin/woocommerce-gateway-stripe/
    We are theme author and provide support for the theme, not for the third-party plugins, sorry.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 10:19

    Hello,

    Please read this article – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-12 , you can enable the shipping calculator on the cart page via WooCommerce > Settings > Shipping > Shipping options.
    Here you can find information about Free Shipping – https://docs.woocommerce.com/document/free-shipping/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 10:05

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .my_account_orders .view {
        background-color: #222222;
        border: 1px solid #222222;
        color: #fff;
        font-size: .85rem;
        padding: .75rem 2.2rem;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 10:00

    Hello,

    You’re welcome!
    I’ve deleted margin-bottom: -100px that was added for content above Carousel images, added custom classs and custom CSS code – http://prntscr.com/ozy3j8 + http://prntscr.com/ozy3ls

    Regards

  • 1 2 3 1,580 1,581 1,582 2,273 2,274 2,275
    Viewing 47,430 results - 47,401 through 47,430 (of 68,227 total)
Viewing 30 posts - 47,401 through 47,430 (of 68,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.