Forum Replies Created

Viewing 30 posts - 46,621 through 46,650 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 14:09

    Hello,

    Theme Options > WooCommerce (Shop) > Single product page > Tabs > Custom Tab.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 12:56

    Hello, @Degreeck

    We would recommend you to post a new topic for own questions to prevent misunderstanding https://www.8theme.com/forums/woopress-support-forum/
    I do not see the problem on your site http://prntscr.com/ptp9ky Is it solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 12:52

    Hello,

    You’re welcome.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 12:36

    Hello,

    You’re welcome!
    If you love XStore and have something nice to say don’t hesitate to tell about this 🙂
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 12:32

    Hello,

    Thanks for the explanation.
    Instagram API doesn’t have share function and can’t be included in share icons.
    Youtube means videos only, so it can’t be added to the mentioned settings as well.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 11:38

    Hello,

    Add this code in Theme Options > Theme Custom CSS:

    .products-loop .product:hover, .carousel-area .product-slide:hover {
        border: 2px solid red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 11:11

    Hello,

    Sorry for the inconvenience. It will be fixed soon.
    We’ve sent the latest version of the Core plugin to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 10:29

    Hello,

    Do you want to have Youtube and Instagram sharing icons on single product and post pages, or these icons need to be displayed on a particular page and place?
    Please describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 10:04

    Hello,

    We don’t speak your language, use English, please.
    Here you can find our changelog https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 , thankyou.php file was removed in 6.0 version of the Royal, so you can delete this file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 09:41

    Hello,

    Our theme uses ajax request to show the quick view window. The content of this block is loaded after the full page upload. Looks like this behavior is uninspected for the plugin functionality, so there is the issue. Please contact the authors of the plugin and ask to check this situation more deeply https://prnt.sc/ptlzbh

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 09:15

    Hello,

    Try to change Page background via Edit page > Page Layout settings. If this doesn’t help, describe the desired result in more details and we will help you with custom CSS code.
    To apply the bg color for single product page, add this code:

    .single-product .st-pusher .page-content {
        background-color: hsla(0, 0%, 100%, 0.8) !important;
        padding: 15px;
    }

    Let us know what exactly do you want to edit and we will guide you.
    What social links do you want to change? Provide a screenshot of the area with links, because social links could be added to widget areas (Appearance > Widgets) or as the page/Static block element.
    You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to screenshot here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 09:01

    Hello,

    Sorry for the inconvenience. It will be fixed soon.
    We’ve sent the latest version of the Core plugin to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 08:57

    Hello,

    Thanks for contacting us. It will be fixed soon, within this day. Please wait.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 08:53

    Hello,

    I’ve checked your site and so not see “#” in the URL while searching.
    Is it solved or there are some conditions?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 08:48

    Hello,

    Sorry for the inconvenience. It will be fixed soon.
    We’ve sent the latest version of the Core plugin to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 08:02

    Hello,

    Please add this code in Theme Options > Theme Custom CSS > Global custom CSS:

    .menu-item-has-children {
        position: static;
    }

    to fix the problem.
    Also, we would recommend you to activate Header builder via Theme options and create the desired header for desktop and mobile from scratch depends on your needs. Here you can find video tutorials – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 17:03

    Change the previous code to:

    .single-product .single_add_to_cart_button,
    .single-product .woocommerce-variation-add-to-cart,
    .single-product .single_variation_wrap {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 16:51

    Hello,

    You need to select the desired static block in menu options – http://prntscr.com/ptbawc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 15:33

    Hello,

    Also, do not forget to clear all cache after the next update.
    You can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ If everything is ok then you’ll be able to update the production site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:56

    Hello,

    Try to add this code in Theme options > Theme custom CSS > Global:

    .single-product .single_add_to_cart_button {
        width: 100%;
    }

    If this doesn’t help, describe the desired result in more details and enable the builder. We will take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:49

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:45

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme, and try to enable the single product page builder then.
    If this doesn’t help, provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:41

    Hello,

    The child theme may have any version, it should not cause errors.
    As mentioned, the version fo the child theme you can change by editing style.css file via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:38

    Hello,

    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:37

    Hello,

    Have you updated XStore Core plugin? https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:35

    Hello,

    I can’t log in your site http://prntscr.com/pt8x9f

    1) Please follow our documentation and update translation files https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ then you will be able to translate untranslated strings.

    2) I hope this conversation will be helpful – https://www.8theme.com/topic/additional-variation-images/

    Please create separate topics for different questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:23

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:18

    Hello,

    Please update the parent theme and Core plugin to latest versions https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    The version of the child theme can be changed depends on your needs (style.css file of child theme).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 14:01

    Hello,

    Sorry, but your question is a bit unclear for me.
    Because the child theme is used for custom changes in the parent theme functionality, we provide updates for the parent theme only.

    Regards

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    Viewing 46,650 results - 46,621 through 46,650 (of 68,231 total)
Viewing 30 posts - 46,621 through 46,650 (of 68,231 total)
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