Add to Card – Message - by Matheus

This topic has 10 replies, 3 voices, and was last updated 4 years, 5 months ago ago by John Holden

  • Avatar: Matheus
    Matheus
    Participant
    October 27, 2019 at 13:23

    When I add a product to the shopping cart, the store is not displaying any messages. I would like you to display a message stating that the product has been added. Can you help me please?
    Thanks you

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2019 at 13:49

    Hello,

    Please check our demo http://prntscr.com/poqird https://xstore.8theme.com/product/originals-california/ it uses the latest version of the theme – 6.1.5
    You need to update the theme and Core plugin https://xstore.helpscoutdocs.com/article/63-theme-update
    https://xstore.helpscoutdocs.com/article/37-plugins-update
    I’ve sent your request about the message to our developers, maybe it will be added in one of next updates. Please follow our changelog – https://xstore.8theme.com/update-history/
    If you have any other feature requests or suggestions, please post them here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/

    Regards

    Avatar: Matheus
    Matheus
    Participant
    October 28, 2019 at 22:51

    Hey, I updated the core and theme for the last version but unfortunately it does not work like the demo on mobile version. I can’t see any message like I can see in the demo on mobile version. Should I configure anything?

    Thanks

    Avatar: John Holden
    John Holden
    Support staff
    October 29, 2019 at 04:47

    Hi,

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: Matheus
    Matheus
    Participant
    October 30, 2019 at 15:42

    Hey! Informations sent in private.
    Thank you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2019 at 15:49

    Hello,

    What message on mobile do you mean? Could you provide a screenshot?

    Regards

    Avatar: Matheus
    Matheus
    Participant
    October 31, 2019 at 20:07

    Hello,
    Message informing the customer that the product was successfully added to the shopping cart. Is that possible to do?
    Thank you very much.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2019 at 20:11

    Hello,

    Please provide me a screenshot from our demo and URL of the mentioned product.
    You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
    If you want to add new functionality, the request can be posted here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/

    Regards

    Avatar: Matheus
    Matheus
    Participant
    November 4, 2019 at 21:43

    When the product is added to the cart in the mobile version I would like to see a message stating that the product was added successfully.

    Is that possible change configurations?

    Avatar: John Holden
    John Holden
    Support staff
    November 5, 2019 at 06:11

    Hi,

    Simple products have the option “Ajax add to cart” that you can ON/OFF in Theme Options > Single product. Variable products do not have such option, that’s why the page is reloaded after adding to cart and displays info message. If you disable “Ajax add to cart” option for the simple products you will get the same message after adding to cart.

    Regards,
    Hung PD

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