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Topic: Instagram not updating in Xstore theme footer

Grego

Participant

July 2, 2019 11:48 pm

The 8theme Instagram widget in my footer is not updating with the most recent images.

I keep thinking it will get fixed when I update the theme, core, and plugins but still Instagram is not updating in the footer. I can change the number of images and columns but the feed never gets past 2018. When I change to another username as a test then the instagram images are more recent.

Instagram Feed Stuck in 2018
https://prnt.sc/o9rjiy

8theme – Instagram Widget in Footer
https://prnt.sc/o9rjqy

Please advise.
Site URL: hidden
Theme version: 5.3
WooCommerce version: 3.6.5

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Rose Tyler

Support staff

July 3, 2019 7:57 am

Hello,

Please check now http://prntscr.com/o9vio5
I’ve refreshed the Instagram content by adding ?et_reinit_instagram="true" – https://prnt.sc/o9vjci

Regards

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Grego

Participant

July 10, 2019 2:01 am

Thank you, Rose.

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Rose Tyler

Support staff

July 10, 2019 7:05 am

You’re welcome!

Regards

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Grego

Participant

August 30, 2019 8:16 am

Seems that this problem of instagram feed not working has crept back in.

It now says, “Instagram has returned invalid data.”

Please advise.

Thank you.

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Rose Tyler

Support staff

August 30, 2019 8:20 am

Hello,

Instagram made some changes in their code and we are working to create the Instagram widget from scratch using their API. It will take some time.
Install and use the third-party plugin to display Instagram Feeds, for example, Smash Balloon Social Photo Feed.
Sorry for the inconvenience.

Regards

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Grego

Participant

November 2, 2019 11:04 pm

Okay, I installed that plugin; it works fine. Thank you.

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Rose Tyler

Support staff

November 3, 2019 9:12 am

Hello,

You’re welcome!

In 6.0 version of XStore, we added “Instagram Feed for XStore Dashboard panel” http://prntscr.com/prs3e1 The latest theme version is 6.1.5 and Core plugin – 1.4.5 Because you are using old versions, I would recommend doing next updates on a staging site (full copy of the existing one) first. There are a lot of changes were done – https://xstore.8theme.com/update-history/ If everything is ok then you’ll be able to update the production site. Do not update the Core plugin before the theme update + you need to be sure that PHP version is 7.0 or 7.2 on your site.
http://xstore.helpscoutdocs.com/article/63-theme-update
https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

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