Instagram not updating in Xstore theme footer

• 

  Grego

  |

  Participant

  | July 2, 2019 at 11:48 pm

  The 8theme Instagram widget in my footer is not updating with the most recent images.

  I keep thinking it will get fixed when I update the theme, core, and plugins but still Instagram is not updating in the footer. I can change the number of images and columns but the feed never gets past 2018. When I change to another username as a test then the instagram images are more recent.

  Instagram Feed Stuck in 2018
  https://prnt.sc/o9rjiy

  8theme – Instagram Widget in Footer
  https://prnt.sc/o9rjqy

  Please advise.

  Site URL: hidden

  Theme version: 5.3

  WooCommerce version: 3.6.5

  #216517 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 3, 2019 at 7:57 am

  Hello,

  Please check now http://prntscr.com/o9vio5
  I’ve refreshed the Instagram content by adding ?et_reinit_instagram="true" – https://prnt.sc/o9vjci

  Regards

  #216527 copied to clipboard
  

  Grego

  |

  Participant

  | July 10, 2019 at 2:01 am

  Thank you, Rose.

  #216816 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 10, 2019 at 7:05 am

  You’re welcome!

  Regards

  #216822 copied to clipboard
  

  Grego

  |

  Participant

  | August 30, 2019 at 8:16 am

  Seems that this problem of instagram feed not working has crept back in.

  It now says, “Instagram has returned invalid data.”

  Please advise.

  Thank you.

  #220441 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | August 30, 2019 at 8:20 am

  Hello,

  Instagram made some changes in their code and we are working to create the Instagram widget from scratch using their API. It will take some time.
  Install and use the third-party plugin to display Instagram Feeds, for example, Smash Balloon Social Photo Feed.
  Sorry for the inconvenience.

  Regards

  #220442 copied to clipboard
Viewing 6 results
1 through 6 (of 6 total)