Hi,

Describe the desired result in more detail.

Regards

You’re welcome!

Regards

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

Add the next code in Theme Options > Theme Custom CSS:

h1 {
    font-size: 60px;
    color: #ff0000;
}
h2 {
    font-size: 36px;
    color: #ff9900;
}
h3 {
    font-size: 24px;
    color: #000000;
}
h4 {
    font-size: 20px;
    color: red;
}

Regards

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together.

Have you installed default WC pages? https://docs.woocommerce.com/document/woocommerce-pages/
The plugin works fine when a default WC theme (Storefront) is activated on the site? Please provide screenshots of how it works with the default theme.

Regards

Hello,

If the problem persists with the child theme only, it means that some custom code from there causes the mentioned problem. Sorry, but we are not responsible for custom changes in the child theme, so you need to check it by yourself.

Regards

Hello,

Thanks for using our theme.
Theme Options > Typography > Content > Headings.
If a heading is added on a page via element, it has its own settings – https://prnt.sc/tv1jjy

Regards

Hello,

Check translation of XStore Core plugin.

Regards

Hi,

You have too much products (about 3000) that’s why ajax search cannot get the products by title for wpbakery elements. Try to raise these values – http://prntscr.com/tuxu45 , contact your hosting provider to get assistance with this. It may fix the problem, but without a guaranty, because the wpbakery builder just can’t parse the current amount of products via ajax.

Please note that you need to build content using only one builder, don’t try to edit page that was created by WPBakery using Elementor.

Regards

Hi,

Provide temporary FTP access, we will take a closer look.

Regards

I can’t see your screenshot, unfortunately.
Try to use Lightshot Screenshot tool https://app.prntscr.com/en/index.html , it makes screenshots and generates links then you can provide links of screenshots here.

Regards

Hello,

1) We are not responsible for custom changes in the child theme. The problem can be caused by changes in your .css, .js or .php files, so ask to check all code of the child theme files the person who made changes.
3) This option you can find in Theme Options > Header > Menu.
I would recommend you to edit Menu items via Dashboard > Aperance > Menus https://prnt.sc/tuvmqg , not via the customizer.

Also, we added Header builder functionality. Once Header builder is enabled you need to builder the header structure for desktop and mobile from scratch (here are some video tutorials – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG ) or import one of demo templates (Theme Options > Header builder > Header templates > Ready To Go Headers) and change them. This builder allows you to place a lot of different elements in the header according to your needs, but it doesn’t have the Smart menu option.

Regards

Hello,

Move this code from Global custom CSS area into Custom CSS for desktop https://prnt.sc/tuvgbd
Also, add the next code in Global custom CSS:

@media only screen and (max-width: 992px) {
    .et_b_header-menu:not(.header-secondary-menu) .item-design-mega-menu .nav-sublist-dropdown .container > ul > li:not(:last-child) {
        border: none;
    }
}

Regards

Hello,

I’ve added “Demo Footer” static block on your site. Please check.

Regards

Please check one more time – https://prnt.sc/tumbwb > https://prnt.sc/tumc4m

Regards