Hello,

Provide URL of the site and temporary wp-admin access.

Regards

Hello,

This problem could be caused by a few reasons:
1) You are trying to update the theme on the different domain that theme was activated (for example you activated the theme on localhost and moved it to live domain). Then you just need to go to XStore dashboard > deactivate theme and activate it using your purchase code again
2) There is no enough space on your server and archive that was downloaded for the update is broken. Make sure that you have no less than 20MB of the free space on your hosting.

You can also update the theme via FTP instead of auto update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
and plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hi,

You can maybe find a plugin that can provide this functionality. The theme has no such feature implemented.
Also, you can submit the request here – https://www.8theme.com/taskboard/

Regards

Hello,

In this case, do not upload the image via Theme Options. Go to Edit product > [8theme] Product Options > Size guide image http://prntscr.com/ttaapu (you need to edit all products that should have the Size guide image one by one, there is no other way).

Regards

Hello,

Please describe your question in more detail with screenshots, provide temporary wp-admin access also.

Regards

Hello,

Sorry, but your question is a bit unclear for me. please describe it in more detail and provide temporary wp-admin access.

Regards

Hello,

Please see screenshots – http://prntscr.com/tta478 http://prntscr.com/tta4da http://prntscr.com/tta4kq http://prntscr.com/tta4us http://prntscr.com/tta51e

Regards

Hello,

Settings > Discussion > Default post settings > unselect ” Allow people to submit comments on new posts”, go to Posts > select all – http://prntscr.com/tt6vus

Regards

2) To fix mentioned warnings, reupload this theme-functions.php file into xstore/framework folder via FTP – https://dropmefiles.com/hQ3lz

Regards

Hello,

Here it is –
[vc_row equal_height="yes" content_placement="middle" css=".vc_custom_1539956510315{padding-bottom: 20px !important;}"][vc_column width="4/12" css=".vc_custom_1538668342330{padding-bottom: 20px !important;}"][vc_custom_heading text="Sign up to Newsletter & Follow us" font_container="tag:p|font_size:22px|text_align:left|color:%23ffffff" use_theme_fonts="yes" el_class="no-uppercase mob-center" css=".vc_custom_1573052424973{margin-bottom: 0px !important;}"][/vc_column][vc_column width="5/12" css=".vc_custom_1538668352440{padding-bottom: 20px !important;}"][vc_column_text el_class="et-mailchimp classic-button dark" css=".vc_custom_1539955354475{margin-bottom: 0px !important;}"][mc4wp_form id="4464"][/vc_column_text][/vc_column][vc_column width="3/12" css=".vc_custom_1539528610963{padding-bottom: 20px !important;}" el_class="mob-center"][follow size="large" align="right" icons_color="#ffffff" icons_color_hover="#222222" facebook="#" twitter="#" instagram="#" google="#" pinterest="#" youtube="#"][/vc_column][/vc_row][vc_row][vc_column][vc_separator color="custom" accent_color="#6cbb6f" css=".vc_custom_1539956645162{margin-bottom: 20px !important;}"][/vc_column][/vc_row][vc_row content_placement="middle" el_class="mob-center"][vc_column width="1/6"][vc_single_image image="4465" img_size="full" css=".vc_custom_1539956673527{margin-bottom: 0px !important;}"][/vc_column][vc_column width="4/6"][menu menu="77" style="horizontal" align="right"][/vc_column][vc_column width="1/6"][vc_single_image image="5034" img_size="full" alignment="right" css=".vc_custom_1573808439732{margin-top: 10px !important;margin-bottom: 0px !important;}"][/vc_column][/vc_row]

Regards

Hello,

Add the next code in Custom CSS for the page –
.etheme_products .product-content-image {pointer-events: none;}

Regards

Hello,

Edit Grid template > Product image > General tab > Add link > None.

Regards

Dashboard > XStore > Plugin Installer > find a notice that new version is available and press the Update button, for example – http://prntscr.com/tso22o If this doesn’t work, do the update via FTP, as described in our documentation https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

The demo image has .png format http://prntscr.com/tsno86 and is used as a half-transparent mask.

Regards

Hello,

Yes, please provide URL of product where the product gallery is enabled via Screen Options but you can’t add images.

Regards