Hello,
Provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.
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Hello,
Provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.
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Hello,
Please describe the desired result in more detail, provide a screenshot for better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Also, provide temporary wp-admin access.
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Do you have CDN or server cache?
Check and disable unrequired plugins on your site, here you can find a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Provide us with FTP access, so we can take a closer look at the problem with the header content.
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Hi,
Once SG Optimizer is disabled, the mentioned icons are displayed. Try to change settings of the plugin or disable it.
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Hello,
Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
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YITH > Wishlist > Add to wishlist options > https://prnt.sc/umz0gv
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Hi,
The problem was caused by your changes in child theme – http://prntscr.com/umyp7q We’ve renamed “single-product” folder in your child theme and all works fine. Please check.
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Hello,
If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/
XStore studio allows import sections from different demons, when you are using Elementor plugin. Just edit page using Elementor > click here – https://prnt.sc/udpfle and import the desired block. But if you are using WPBakery Page Builder, do not enable the Elementor, watch this video – https://youtu.be/wkIKN2IyEZI
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Hello,
Theme options > Header builder > edit content of the header depends on your needs.
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Hello,
Theme Options > WooCommerce (Shop) > Shop elements > Variation swatches > Swatch Position > Disable https://prnt.sc/umxfl2
Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > disable “Add to cart button”
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Hi,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com
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Hello,
Please provide temporary wp-admin access, we will change the page to make it looks like the demo, then you will be edit it depends on your needs.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
You need add API key – https://prnt.sc/umx87a https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/
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Update the theme and Core plugin to new versions – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Hello,
Please describe the problem in more detail. Provide URL of page with such images.
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Hello,
What value can you see in WooCommerce > Status?
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Hello,
Please check the shipping settings of WooCommerce plugin or contact WC support about it.
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Hello,
Appearance > Customize > Site Identity > edit Tagline
If this is not what you are looking for, provide temporary wp-admin access.
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Hello,
Appearance > Menus, edit your menu. For example, on our demo, the mega menu is created using static blocks https://xstore.8theme.com/elementor/ , so it can be edited in the next way – https://prnt.sc/umwnyc https://prnt.sc/umwo58 https://prnt.sc/umwoga
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Hi,
Theme Options > Speed Optimization > FontAwesome Support > On.
Or provide temporary wp-admin access, so we can take a closer look.
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Hello,
Thanks for using our theme.
Have you cleared cache?
Provide temporary wp-admin access, so we can take a closer look.
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Hello,
Please change the previous code to:
.banner .banner-content {
opacity: 0;
}
.banner:hover .banner-content {
opacity: 1;
}
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Hello,
We use static blocks to create the Mega Menu on demo – https://prnt.sc/umw3dr https://prnt.sc/umw3nx https://prnt.sc/umw43q
Or you can add the next custom CSS code in Theme Options > Theme Custom CSS > Custom CSS for desctop:
.et_b_header-menu .item-design-mega-menu li > a {
border-right: 1px solid #e1e1e1 !important;
}
.et_b_header-menu .item-design-mega-menu li:last-child > a {
border-right: none !important;
}
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Hello,
Please check wp-admin access. I can’t log in.
You can edit the demo content or create the slider from scratch.
What page editor do you use? Provide correct access to the Dashboard and I will guide with screenshots.
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Hello,
Thanks for using XStore.
Elementor > Settings > Post Types > Products.
Layout of the Single product page can be changed via Theme Options, also, you can enable our Single product page builder there.
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Hello,
Please provide a screenshot for a better understanding of where exactly the color should be changed.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
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Hello,
Thanks for using our theme.
Make sure that you are using the latest versions of the theme and plugins – https://8theme.com/demo/docs/woopress/Theme_Update.html https://8theme.com/demo/docs/woopress/Plugins/Plugins_Update
Provide temporary wp-admin access, so we can take a closer look at the problem on your site.
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Hello,
Provide URL and temporary wp-admin access, please.
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Feel free to ask if you have any other questions.
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Hello,
Empty categories can’t be shown.
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