Problem visual composer - by arianna - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: arianna
    arianna
    Participant
    September 22, 2020 at 16:05

    Hello, visual composer does not work well … it does not allow me to make changes to the page and if I do it it does not let me save it …. I have updated everything to the latest version. How can I edit the pages?

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2020 at 16:08

    Hello,

    Thanks for using our theme.
    Please provide temporary wp-admin access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2020 at 16:08
    Avatar: finleydesign
    finleydesign
    Participant
    September 22, 2020 at 17:12

    I have same issue, page no longer shows Visual Composer as an option, and I can’t change the settings as per your linked image as nothing happens when you try and change things

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2020 at 17:50

    Hello, @finleydesign

    Do you use the Massive Addons plugin?

    Regards

    Avatar: arianna
    arianna
    Participant
    September 23, 2020 at 10:36

    Hi, yes Massive Addons for WPBakery Page Builder plugin is active, version 2.4.7
    Thanks

    Avatar: arianna
    arianna
    Participant
    September 23, 2020 at 10:50

    c

    Please contact administrator
    for this information.
    Avatar: arianna
    arianna
    Participant
    September 24, 2020 at 10:06

    Help

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 24, 2020 at 17:30

    Hello, @ arianna

    Problem is caused by your code in the child them finctions.php http://prntscr.com/un77o3
    It caused js errors http://prntscr.com/un6w2t that do not allow to save changes and edt elements. Remove or fix the code to be able to edit the pages.

    Regards

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