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White label – remove 'Xstore' branding

This topic has 15 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Giles

Participant

September 21, 2020 at 19:35

Hi, is it possible to remove or change the xstore branding from the control panel? https://prnt.sc/ulbhu1

I was hoping to show a client the backend but did’nt want any reference to xstore, if that’s possible?

thanks,
giles

Please, contact administrator
for this information.

#252139 Copied Theme version: 6.3.7 WooCommerce version: 4.2.2

14 Answers

Rose Tyler

Support staff

September 22, 2020 at 10:46

Hello,

Please read this article and check all the available settings of the plugin – https://xstore.helpscoutdocs.com/article/108-white-label-branding-plugin
Change Theme Options logo here – https://prnt.sc/ulosyb

Regards

#252180 Copied

Giles

Participant

September 22, 2020 at 12:01

thanks – i have installed the white label plugin and tried to change colours, logos, etc, but it’s not taking effect. Any ideas why this might be? If you login you can see what I’ve done

#252189 Copied

Giles

Participant

September 22, 2020 at 14:41

There doesn’t seem to be one single ‘save’ button so perhaps these changes haven’t been updated?

#252211 Copied

Giles

Participant

September 22, 2020 at 14:56

Do i need to delete the plugin once I make the changes? If i do, how can i then edit it later?

#252214 Copied

Giles

Participant

September 22, 2020 at 15:14

I can’t work this out at all i’m afraid. I think maybe there’s a bug within the plugin because none of the changes are being updated.

#252217 Copied

Olga Barlow

Support staff

September 22, 2020 at 18:17

Hello,

You need to update theme to version 7.0.1 and XStore core plugin to version 3.0.1 to be able to use this plugin and see your changes. Let me know if you need help with theme update.

Regards

#252256 Copied

Giles

Participant

September 22, 2020 at 22:25

ok thanks – where do i update the theme?

i’m a bit confused as it’s now showing this https://prnt.sc/um2xdd

does this plugin change the actual WP control panel or just this one?

#252300 Copied

Giles

Participant

September 22, 2020 at 22:32

it looks like everything is up to date

#252301 Copied

Giles

Participant

September 22, 2020 at 22:39

is there a way to remove the ‘white label branding’ link so the client can’t see this?

#252302 Copied

Rose Tyler

Support staff

September 23, 2020 at 12:37

If you want to remove the plugin link, you can just disable or even delete this plugin. Changes won’t disappear.

Regards

#252357 Copied

Giles

Participant

September 24, 2020 at 13:31

okay, thanks I’ll try that.

#252537 Copied

Rose Tyler

Support staff

September 24, 2020 at 14:08

Feel free to ask if you have any other questions

Regards

#252540 Copied

Louis

Participant

June 24, 2021 at 12:33

Hi,

Once these are changed, will it replace Xstore branding in the source code of the theme as well?

#291909 Copied

Olga Barlow

Support staff

June 24, 2021 at 13:37

Hello,

Changes that you’ll make won’t disappear if you remove/disable plugin, you will still see the changed layout. If you need to make additional changes you will just need to enable/install plugin.

Regards

#291928 Copied
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