I am running the latest version of WP 5.5.1 and WooCommerce 4.5.2 with XStore Core version 3.0.1 and XStore Theme.
I’m not certain what has happened, but now when I go to create a new page (or edit an existing one) I get a blank page. I also get a blank page when I go to the WooCommerce ‘home’ page which is /wp-admin/admin.php?page=wc-admin
It’s quite odd behavior, especially for the WooCommerc home area because the page starts to load, but then when it looks like the DOM is ready, it just goes blank.
I’ve gone through the process of disabling all other plugins, and nothing fixed the issue until I disabled the XStore Core plugin.Site URL: hidden Theme version: 7.0.1 WooCommerce version: 4.5.2
Thanks for using our theme.
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide temporary wp-admin and FTP access, so we can take a closer look.
I’ve added the SFTP and WP admin to private content area. Please take a look.
Please check the credentials. We can’t login/connect.
You can’t connect to the SFTP?
I am fixing your WP login now.
Your WP Login should work now. I was able to login to wordpress with the credential above.
rajitha – no luck yet. It’s a real pain right now. I’m glad I’m not the only one.
I think they are working on fixing the issue, so I guess you’ll see what the fix was when they reply here. Sorry you’re having the same problem.
Please create a new topic, describe your problem in more detail, provide URL and access, so we can take a closer look.
Yeah me too, I’ve submitted two issues already.
they have passed them to their technical team and I hope they’ll fix it soon.
It does appear to be fixed now. Very odd, it was happening all last night. I’ll monitor the issue for now.
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.