Rose Tyler

Hello,

Could you, please, provide us with wp-admin and FTP access to your site? We need to check the problem in more detail.

Regards

Hello,

Go to Edit page and make sure that Blank template is not activated.

Regards

Hello,

Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Thanks for using our theme.
Enable Elementor for static blocks – https://prnt.sc/ulnj1r > https://prnt.sc/ulnjc6

Regards

Hello,

As you can see, on my latest screenshot, you need to disable reviews in tabs and enable out of tabs – https://prnt.sc/ulnf3w Provide temporary wp-admin access, and I will do it on your site.

Regards

Hello,

Please provide FTP access also.

Regards

Go to WPML > String translation > scroll down and press on “Translate texts in admin screens” link > https://prnt.sc/ukjm5w , go to String translation > find and translate “All departments”

Regards

Hello,

1) Add the next code in Theme Options > Theme custom CSS:

.content-product ul.st-swatch-preview li {
    background-color: white;
}

2)

.content-product .st-swatch-size-normal span {
    font-size: 12px !important;
    color: red;
}

.single-product ul.st-swatch-size-large li.type-label span {
    font-size: 13px;
    color: #dba832;
}

3)

.content-product .st-swatch-preview li {
    padding: 3px;

}
.content-product .st-swatch-popup > .et_st-default-holder ul.st-swatch-size-normal li.type-image {
    width: 22px;
    height: 22px;
}

Regards

Hi,

Could you, please, provide temporary FTP access?

Regards

Hello,

Thanks for using our theme.
There is no such possibility, by default. You can maybe find a plugin that can provide this functionality or achieve the desired result via additional customization. Please note that additional customization in files is outside the scope of our basic support. Also, we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
Submit your request here – https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

Provide FTP access also. Contact your hosting provider and ask FTP host, FTP login, FTP pass, FTP port.

Regards

Hi,

Add the next code in Theme Options > Theme Custom CSS:

.site-header .nsl-container svg {
    height: 24px;
    width: 24px;
}

Regards

Hello,

Add this code in Theme Options > Custom CSS > Custom CSS for mobile:

.header-type-4.transparent {
    position: relative;
}

Regards

Hello,

Thanks for using our theme.
Please provide URL of product with the gallery, temporary wp-admin, and FTP access, so we can take a closer look. Provide some screenshots for better understanding the desired result.
Here you can post a feature request – https://www.8theme.com/taskboard/
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

Regards

Hello,

WC widgets/filters work on default product archive pages (shop, pages of categories). As I can see on your screenshot, the Parfume page is a custom one, so mentioned widgets can’t be displayed there. It is independent of the theme and comes from WooCommerce.

Regards