I’ve added it to your Home page. Please check.
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I’ve added it to your Home page. Please check.
Regards
Hello,
Please provide URL of the plugin site. Is it an official WC plugin?
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Hi,
Have you checked texts in settings of the plugin?
Sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ then find and translate strings. Also, check the translation of XStore Core plugin.
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Please download the archive of the slider by this link – https://dropmefiles.com/kozMb
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Imported. Please check.
If you want to get this header overlap effect https://prnt.sc/uo6fg6 , go to Theme Options > Header builder > enable Header Overlap and set transparent background for the header – https://prnt.sc/uo6grw Use Multiple headers to apply these settings for a header on a particular page only – https://youtu.be/BpeXfzNwkOc
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Hello,
To be able to help we need to get more information about the issue.
If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset, and start from scratch – https://youtu.be/4n1re0jKorc
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Hello,
Sorry for the delay in answering.
Have you tried to reload the page? Please provide correct wp-admin access + FTP access, we will take a closer look.
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Hello,
1) Clear cache and check one more time – https://prnt.sc/uo5y9y
2) Could you provide temporary FTP access?
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Hello,
Provide temporary wp-admin and FTP access (not cPanel) , we will take a closer look. If you don’t know your FTP access, contact the hosting provider and ask this information.
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http://prntscr.com/uo5nh1 – child theme issue was there
We have been modified it by adding some conditions – http://prntscr.com/uo5t96
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Hi,
Provide temporary wp-admin access, so we can take a closer look.
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Do you use Single product builder? Try to change the width of the column a bit.
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Theme Options > Mobile panel
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Hello,
Could you provide URL of the site?
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Here is an archive of the slider – https://dropmefiles.com/rK2Yr Go to Slider Revolution > Manual import > select this archive.
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Hello,
Please provide correct wp-admin access – https://prnt.sc/uo5iqr
Here is an archive of the slider – https://dropmefiles.com/rK2Yr Go to Slider Revolution > Manual import > select this archive. Go to edit page > add the slider.
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Hello,
I can see your images on the page – https://prnt.sc/uo5fss , when you add new photos and do not want to wait for automatic Instagram cache cleaning, just click here – https://prnt.sc/uo5g3m
Is there anything else I can help you with?
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Hello,
Please check this screenshot one more time – https://prnt.sc/untvqi
or provide temporary wp-admin access.
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Hello,
What version of the Opera browser do you use? Please provide temporary wp-admin access, we will take a closer look https://prnt.sc/uo5bn2
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Contact support of this plugin to get assistance – https://prnt.sc/untb4t
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Updated. Please check.
Regads
Hello,
I would recommend you to contact WooCommerce plugin support about it.
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Hello,
Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
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Is it solved https://prnt.sc/unsjj2 ?
Sorry, but I can’t say what was the problem, to be able to do it, I need to get a consultation from our technicians team, that can’t be done without FTP access.
Feel free to ask if you have any other questions.
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It can’t be displayed in the mentioned way using CSS code, only (additional customization in files is outside the scope of our basic support). Try to add the next code in Theme Options > Theme Custom CSS > Custom CSS for mobile:
.content-product .footer-product {
position: static;
}
.view-color-white .footer-product .show-quickly {
background: #f5f5f5;
}
.content-product .footer-product {
opacity: 1;
}
Regards
It depends on your needs, you can check the sizes of demo images in your Media library.
Also, read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
and this one about image optimization – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Thanks for using XStore.
Please update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/
If the update doesn’t help, provide temporary wp-admin and FTP access https://prnt.sc/uns3vl
Regards
Hi,
Please provide URL of the page.
Regards
Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards