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Nav menu – Not showing as active - by ctgreen78

This topic has 7 replies, 2 voices, and was last updated 3 years, 6 months ago ago by ctgreen78

  • Avatar: ctgreen78
    ctgreen78
    Participant
    September 24, 2020 at 20:41

    Hi support,

    Not sure why but when you click on any of the nav menu items and you go to a page, the nav menu should show as active on that page but it’s not. It’s staying active on the “Shop All” nav menu item. Any idea why this is happening?

    Thanks.

    #252634 Copied Theme version: 7.3 WooCommerce version: 4.4.1
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 25, 2020 at 07:20

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    #252658 Copied
    Avatar: ctgreen78
    ctgreen78
    Participant
    September 25, 2020 at 14:03

    Hi Rose,

    Private Content area

    Please contact administrator
    for this information.
    #252722 Copied
    Avatar: ctgreen78
    ctgreen78
    Participant
    September 25, 2020 at 14:04

    Thank you for your help

    #252723 Copied
    Avatar: ctgreen78
    ctgreen78
    Participant
    September 25, 2020 at 14:15

    Correction to the FTP access….

    Please contact administrator
    for this information.
    #252728 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 25, 2020 at 14:28

    We’ve checked, it is not a bug. You just need to disable “One Page Menu” via Theme Options > Header builder > Main menu.

    Regards

    #252729 Copied
    Avatar: ctgreen78
    ctgreen78
    Participant
    September 25, 2020 at 16:54

    Thank you!

    #252780 Copied
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The issue related to '‘Nav menu – Not showing as active’' has been successfully resolved, and the topic is now closed for further responses

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