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  ctgreen78

  Participant

  September 24, 2020 at 20:41

  Hi support,

  Not sure why but when you click on any of the nav menu items and you go to a page, the nav menu should show as active on that page but it’s not. It’s staying active on the “Shop All” nav menu item. Any idea why this is happening?

  Thanks.

  #252634 Copied Theme version: 7.3 WooCommerce version: 4.4.1

  6 Answers

  

  Rose Tyler

  Support staff

  September 25, 2020 at 07:20

  Hello,

  Please provide temporary wp-admin and FTP access.

  Regards

  #252658 Copied
  

  ctgreen78

  Participant

  September 25, 2020 at 14:03

  Hi Rose,

  Private Content area

  Please contact administrator
  for this information.

  #252722 Copied
  

  ctgreen78

  Participant

  September 25, 2020 at 14:04

  Thank you for your help

  #252723 Copied
  

  ctgreen78

  Participant

  September 25, 2020 at 14:15

  Correction to the FTP access….

  Please contact administrator
  for this information.

  #252728 Copied
  

  Rose Tyler

  Support staff

  September 25, 2020 at 14:28

  We’ve checked, it is not a bug. You just need to disable “One Page Menu” via Theme Options > Header builder > Main menu.

  Regards

  #252729 Copied
  

  ctgreen78

  Participant

  September 25, 2020 at 16:54

  Thank you!

  #252780 Copied