Hello,

Delete this margin https://prnt.sc/unrqfa , clear cache and check then.

Regards

Hi,

WP Rocket is a great plugin and many of our customers use it. Our theme includes lazy loading for the images, so that option won’t be very useful for you but in general that plugin works very good.
Also, read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hi,

Please add your Instagram account here – https://prnt.sc/unr61r , then create a custom page, add Instagram element, and select your user in settings of the element.
Provide us with URL of the page.

Regards

Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Regards

Hello,

A WordPress child theme is a theme that inherits the functionality of the parent theme – https://developer.wordpress.org/themes/advanced-topics/child-themes/ . With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes or extensive ones ( https://www.8theme.com/documentation/docs/child-theme/ )
If you do not plane to do additional customization in theme files, the child theme is not required.
Custom CSS code can be added in Theme Options > Theme Custom CSS.
Just installing the child theme doesn’t affect the site speed.
Read this article also – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

We can assist with questions that strictly related to our theme. Please provide temporary wp-admin and FTP access, so we can check why our Instagram feature doesn’t work for you.

Regards

You’re welcome!

Regards

Hello,

Your site under maintenance mode, so we can’t check it.
Try to add the next custom CSS code:

p a {
    color: blue;
    text-decoration: underline;
}

Regards

The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset, and start from scratch – https://youtu.be/4n1re0jKorc

Make sure that you are using the latest version of the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all plugins are updated – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Please describe the desired result in more detail.
Static blocks can be used in Menu, watch this video – https://youtu.be/f07MBdnFPfk
Do you use WPBakery Page Builder or Elementor? Both editors can be enabled for the content of static blocks.

Regards

Hello,

1. XStore import files you can download from this page – https://www.8theme.com/downloads/
Or just use page importer – https://youtu.be/wkIKN2IyEZI (sliders will be imported together with the demo content)
2. Theme Options > WooCommerce (Shop) > Single product page > Tabs
3. Theme Options > Header builder > Newsletter. Enable WPBakery Page Builder for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

Hello,

Synchronize translation of the theme, WC, and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Then find and translate mentioned strings.

Regards

Hello,

I’ve asked access to be able to pass this situation to our technicians, they will check it more deeply.

Regards

I’ve added some missing images manually.
Let us know if you need any further assistance.

Regards

Hello,

Thanks for using our theme.
Translation files of the theme should be placed in /wp-content/languages/themes/ folder, files of plugins – /wp-content/languages/plugins/ folder.
After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
Also, do a backup of all the files before any update.

Regards