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Problems in xcore plug-in and import demos

This topic has 3 replies, 2 voices, and was last updated 3 years, 7 months ago ago by adilsongpj

adilsongpj

Participant

September 25, 2020 at 02:36

Hi,

I’m trying to activate my xcore plug-in but doest works as well I can’t import demo. If I try by “Import Demos” or “Files Generator” at XStore menu appears error message like “etheme_fpcontent function is not exists”.

The same thing happens when I go to update the theme, this message appears to me: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

What I have to do?

Please, help me

#252646 Copied Theme version: 7.0.0 WooCommerce version: 4.5.2

2 Answers

Rose Tyler

Support staff

September 25, 2020 at 07:18

Hi,

Make sure you have checked all the server requirements before the theme installation – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Update the theme via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update , and plugins also – https://xstore.helpscoutdocs.com/article/37-plugins-update
Then clear cache and check the import one more time.
Let us know the result.

Regards

#252657 Copied

adilsongpj

Participant

September 25, 2020 at 17:03

Hi Rose,

Thanks! I increase the max input vars limit and update plugins via FTP, now xstore core plug-in is running.

I had problems importing media files, but it’s ok cause I’ll input my product data.

Have a good Friday!

#252782 Copied
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