Hello,
Theme Options > WooCommerce (Shop) > Shop > Catalog mode > Just Catalog > On.
Regards
As was mentioned, old version of the theme can’t work correctly with the latest WP version, so follow our docs and update XStore via FTP, or provide us with FTP access.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Catalog mode > Just Catalog > On.
Regards
Hello,
Please try solutions from this article – https://docs.elementor.com/article/132-404-page
Regards
Hello,
Theme Options > Header builder > Search > Sidebar Position
Regards
Hello,
You are using a new version of WordPress, but an old version of the theme. Update XStore – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , clear cache and then you will be able to register it.
Regards
Hi,
Have you sorted out? https://prnt.sc/v0fij8
Feel free to ask if you have any other questions.
Regards
Hi,
Clear cache and check now.
I’ve synchronized translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Regards
Hello,
What additional plugin do you use?
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Please provide correct wp-admin access – https://prnt.sc/v0ezid + FTP access, we will check what can be done to help you.
Regards
Hello,
I’ve deleted the account via Dashboard without any problem – https://prnt.sc/v0ewg5 Please clear cache and try to add a new one then.
Waiting for your reply.
Regards
Hello,
Thanks for letting us know.
Feel free to ask if you have any other questions.
Regards
Hello,
When you switching between child theme and parent theme your widgets and theme options (including the content of header builder) could be different because child theme does not inherit all theme options of the parent theme and parent theme does not inherit theme options of the child theme.
So, before switching from the correct theme (where everything is correct) you need to export theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to correct areas at Appearance > Widgets.
Regards
Hello,
WPML > Sting translation > Translate texts in admin screens > find and add the desired text to Sting translation – https://prnt.sc/v0d6vv
Regards
Hello,
1) I’ve created translation for XStore Coreplugin, you need to translate strings there https://prnt.sc/v0crtu > https://prnt.sc/v0cs0a
2) Try now.
Regards
Hello,
Sync translation files – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate strings. Add a product to cart to clear cache and check then.
If this doesn’t help, provide URL and temporary wp-admin access.
Regards
Hello,
Thanks for using XStore.
As we can see, the theme is activated on a few sites. Please check screenshot from the private content area. We can delete the mentioned site, but you need to deactivate the theme on other sites.
1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only – https://themeforest.net/licenses/standard
Regards
Hello,
Thanks for using XStore.
Try to activate the theme now.
Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only – https://themeforest.net/licenses/standard
Regards
Hello James Johnson,
Please try to activate the theme now.
Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only – https://themeforest.net/licenses/standard
Regards
You’re welcome!
Regards
Hello,
Add the next code in Theme Options > Custom CSS:
.content-product .price {
font-size: 16px;
}
.single-product .price {
font-size: 18px;
}
Regards
Hello,
Please provide URL of the mentioned page.
Regards
Hello,
Have you sorted out?
Do not add link in settings of column, as shown on screenshot (check Private Content area).
Is there anything else I can help you with?
Regards
Hi,
You’re welcome!
This widget takes min and max price of available products automatically.
Regards
Hello,
I do not see username in the Private Content area. Please check and provide temporary wp-admin access one more time.
Regards
Please set the administrator role for the user, so we can access settings of the slider.
Regards
Hello,
As we can see, it is independent of the device, and products are shown when we log in to your site (using credentials from the private content area).
Do you use CDN or server cache? Maybe one of your plugins restrict the visibility of products based on user role? Please check your plugins.
Regards
Hello,
Thanks for using our theme.
Please provide temporary wp-admin and FTP access.
Regards
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