Hello, Tiago,

Thank you for reaching out to us.

1/ We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

2/ Try to disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

Best Regards,
8Theme’s Team

Hello, Verno,

Thank you for reaching out to us with your concerns regarding the AMP Plugin.

We kindly request that you record a video and upload it to a file-sharing service, such as https://wetransfer.com/. Please share the URL with us once the upload is complete. Additionally, we would appreciate it if you could provide us with temporary wp-admin access.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Estore Crate,

Thank you for contacting us and for using XStore.

Please disable all 3rd-party plugins before importing demo content.

Warm Regards,
The 8Theme Team

Hello, @KSP ELECTRONICS,

We hope this message finds you well.

We would like to remind you that we have previously responded to your query – “XStore Builders > Single Product Builder with Elementor > edit template.” Therefore, we find your repeated question somewhat unclear.

Could you please review our prior responses and then formulate a new, more detailed question? It would be helpful if you could include a description of what you have attempted so far and what you aim to achieve, along with any relevant screenshots.

Thank you for your attention to this matter. We look forward to assisting you further.

Best regards,
The 8Theme Team

Hello, Plethora,

Could you please confirm whether you have contacted your hosting provider regarding the issues discussed? If so, what was their response?

Could you provide us with correct temporary wp-admin access?

Best regards,
8Theme’s Team

Hello, Creatica,

Thank you for reaching out to us with your concern. We understand the importance of having all your brands correctly displayed in your shop’s filters.

WooCommerce > Status > Tools > Brands transients > Clear.

Best Regards,
8Theme’s Team

Hello, Anoop,

We’ve set https://prnt.sc/GhMIqqANNePN and changed Header Builder with Elementor settings https://prnt.sc/AyX64vUEYEjg

Please check adding to the Cart now.

Best Regards,
8Theme’s Team

Hello, Oceaneokio,

Thank you for reaching out to us.

Header Builder with Elementor > edit template > https://prnt.sc/JWEtuHgxGtBi import one of pre-create templates with the desired content > delete unrequited elements and place the desired section at the top of the header content.

Best Regards,
8Theme’s Team

Hello, Oceaneokio,

You’re welcome!

Please update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Then go to Single Product Builder via Elementor > edit template > add stock status
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ and Archive Products builder > edit template > https://prnt.sc/OM0VuH9zmhGs

Best Regards,
8Theme’s Team

Hello, Asia Luggage,

We appreciate your prompt response.

Private Content

Warm Regards,
The 8Theme Team

Hello, Tom,

Thank you for reaching out and for using our Jewellery theme for your website. We’re here to assist you with your query regarding the display of product variation options on your Single Product page.

Please watch this video about variation swatches – https://youtu.be/LgzC4iK-j6A?feature=shared

We’ve set – https://prnt.sc/iKMDRWD7oG5E on your site https://prnt.sc/vYCkVXzhhz3b

“What does this mean? I only have 1 theme in my Theme Builder > Single Product area.” – please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
There are 2 Single Product builders: in Theme Options (Customizer) and in XStore Builders via Elementor – https://gyazo.com/5915207abcfb84af8f9c34ef1d107eff
Currently, Single Product Builder via Elementor works on your site – https://prnt.sc/6DsW8yD68cjT , because of this, theme options for single products are ignored and the mentioned message explains it to you.

Best Regards,
8Theme’s Team

Hello, Gabriele,

Thank you for reaching out to us.

Please describe the desired result in more detail.

Best Regards,
8Theme’s Team

Dear, DashDoor,

Private Content

Best Regards,
8Theme’s Team

Hello, Kevinkipngetich,

In this case, after that import you will have the Delete content button – https://prnt.sc/hM5JfrdqkbKt

Best Regards,
8Theme’s Team

Hello, Chrisbond,

We appreciate your prompt response.

Theme Options > Theme custom CSS > Global:

.menu-label-new > a .label-text {
  background-color: #88b643;
}
.menu-label-new > a .label-text:before {
  border-right-color: #88b643;
}
.menu-label-sale > a .label-text {
  background-color: #e6bd47;
}
.menu-label-sale > a .label-text:before {
  border-right-color: #e6bd47;
}
.menu-label-hot > a .label-text {
  background-color: #a4004f;
}
.menu-label-hot > a .label-text:before {
  border-right-color: #a4004f;
}
.etheme-elementor-nav-menu .label-text {
    font-size: 14px;
}

– change colors and size according to your needs.

Best Regards,
8Theme’s Team