Add to cart button is not working properly

This topic has 6 replies, 2 voices, and was last updated 1 weeks ago ago by Rose Tyler

  • Avatar: Anoop
    Anoop
    Participant
    September 2, 2024 at 16:54

    When I click on add to cart button, it is taking me to the the product page, instead of adding of adding the product to cart.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2024 at 07:08

    Hello, Anoop,

    Thank you for reaching out to us with your concern.

    We can’t check the product page because of the WooCommerce > Settings > Site Visibility.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Anoop
    Anoop
    Participant
    September 21, 2024 at 06:04

    okay

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2024 at 07:33

    Hello, Anoop,

    We appreciate your prompt response.

    Your products are variable, showing “Select options” is normal behavior, as selecting variations is necessary before adding variable products to the cart.

    Best Regards,
    8Theme’s Team

    Avatar: Anoop
    Anoop
    Participant
    October 2, 2024 at 09:58

    When I click on Add to cart button , it is going to cart page.
    I want it to go to off canvas cart after, of adding the product to cart.(adding to cart is working, thank you)

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2024 at 10:10

    Hello, Anoop,

    We’ve set https://prnt.sc/GhMIqqANNePN and changed Header Builder with Elementor settings https://prnt.sc/AyX64vUEYEjg

    Please check adding to the Cart now.

    Best Regards,
    8Theme’s Team

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