This topic has 11 replies, 2 voices, and was last updated 18 hours, 56 minutes ago ago by Rose Tyler
I am not able to add the Product Filters in my website. Please send me the video link or step by step guide.
Hello, Asia Luggage,
Thank you for reaching out to us with your concern.
Could you please provide temporary wp-admin access? We need to check your settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Please find the WP-Admin access as per below:
You are requested that please check thoroughly and if you find any thing which required then please do it for me.
Waiting for your feedback.
Regards,
Did you received the WP-Admin access?
I am waiting for the any updates?
Hello, Asia Luggage,
We appreciate your prompt response.
Private Content
Warm Regards,
The 8Theme Team
Thanks for your assestance.
But this is just one products catagory filter. Not the price range filter, not the variable colour filter and not the other catagories filter. Can you are able to help me with the other filters.
Hello, Asia Luggage,
You’re welcome!
Please go to Appearance > Widgets > add widgets to the Shop filters area
Warm Regards,
The 8Theme Team
Good Morning Rose Tyler
According to your guidline I am trying from 09:00am today to activate three filters, the products catagory filter, the price range filter and the variable colour image filter but not working as a dropdown. Can you are able to help me and activate these filters on a left sidebar. You have my website access, so please if you activate these above three filters on the left side bar.
Hello, Asia Luggage,
Activated – https://prnt.sc/BBjyd2lWkSJz + https://prnt.sc/gONAQ_g__Bz5 https://prnt.sc/zNvcgtJMvRH0 https://prnt.sc/hqKg6q-PFLK8
We kindly ask you to carefully review these screenshots to ensure that you are able to manage the settings independently moving forward.
Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
Warm Regards,
The 8Theme Team
Good Morning Rose,
I am thankful of you for the Filters setting for us. Only one issue is coming when we open or go to shop page then one extra or double filters are showing in the Shop Page on the Top Side or TopBar (Photo attached)
Could you please assist us for this issue that the second filter on the Top Side or TopBar will go off or disable.
Regards,
Hello, Asia Luggage,
It appears that you have resolved the issue independently; therefore, we will be closing this topic. Please feel free to open new topics for any future questions.
Warm Regards,
The 8Theme Team
The issue related to '‘Product Filters, Catagory and price Filte – https://asialuggage.com.au/shop/’' has been successfully resolved, and the topic is now closed for further responses